On a Mac:

To uninstall Dashlane on your Mac, open the Dashlane application and go to the Help menu and select Uninstall Dashlane.

This will open the uninstall page. Check the box if you wish to have all your saved data deleted. This means: all logins and passwords, personal information, etc will be erased. Then click Uninstall.

On Windows:

You can find and remove Dashlane from here by selecting it in the list and clicking on "Uninstall". The confirmation window seen above will then ask you if you also want to delete all your personal data. Click on "Uninstall".

You can also directely go in your Start menu, then in the "All Programs" menu, find the Dashlane directory and click on "Uninstaller" from there.

I keep getting an error message saying that one of my browsers is still open when it's not?

Please press CTRL + SHIFT + ESC and check that there aren't any processes running with any of your browsers. You could also try restarting your computer and running the uninstaller before opening any browsers.

Chrome is still running?

You might need to check that Chrome isn’t running any Google apps in the background:

• Go to Settings in Chrome here: chrome://settings/
• Click on "Show Advanced Settings" at the bottom of the page
• In the section "Background apps", uncheck the option to Continue running background apps when Google Chrome is closed
• Then close all Chrome processes from your Task Manager (CTRL + SHIFT + ESC) and restart your computer

You will be able to uninstall Dashlane now.

Learn more:

• How do I delete my account?
• How do I change my Master Password?
• What can I do if I forget my Master Password?