How do I delete my account?
Contents
- Delete your synced data from our servers only
- Delete your account and all your data from our servers
Delete your synced data from our servers only
If you prefer to use Dashlane on your computer only, without any synchronization between devices, and therefore want us to delete your data from our servers, simply disable Sync from the preferences of the application. Your encrypted data will then only be stored locally, on your computer.
Please note that you will not be able to use your Dashlane account on more than one device if you disable Sync. Data that you add to your account will remain on that device, and will not be accessible on another device.
Click here to learn more on using Dashlane on multiple devices.
Delete your account and all your data from our servers
This means that you will not be able to use Dashlane anymore at all, even locally on your computer. Your data will also be removed from any devices you used and authorized in the past.
To close your Dashlane account and remove all your data from our servers, follow the link below and fill out the form found here. After doing that we will send a code to your email address to confirm.
Click here to delete your account.
When you get that code enter it on the next page and your data will be permanently erased.
Now you can uninstall Dashlane from your computer by following our guide.
It would be great if you took a minute to explain to us what you did not like or what disappointed you in Dashlane and made you want to cancel your account. This will help us understand and learn from this, so don't be shy!
