While we work tirelessly to bring you the best application we can, issues are sadly bound to occur.
Some problems may occur because of a conflict between Dashlane and another application or extension running on your machine, some may occur only within very specific circumstances, and others may occasionally affect many of our users.
If you've encountered a problem, please consult our troubleshooting, below. It includes help for all of our users' most common problems. Also note that we have listed below our current known issues. We're likely to be working on the problem you have encountered. If we can, we will provide workarounds until the issues are fixed. Thank you for your patience!
Use the guide below to help you find the answers that you need.
Current known issues
The U2F feature was temporarily removed on iOS while we are fixing some other issues. We're actively working to bring it back as soon as possible, and apologize for the inconvenience.
In the meantime, to log in you can use 2FA codes from the authenticator app you used to set up the feature.