When you create a Dashlane account, you create a Master Password. Your Master Password is your private key that encrypts all of your data saved in Dashlane. By successfully entering your Master Password, Dashlane can decrypt your data locally on your device and grant you access to your saved data.
Tip: Worried you might forget your Master Password? Download and log in to the Dashlane mobile app. Then you'll have access to Master Password reset so you can always regain access to your account with biometrics, like your fingerprint or face.
Note: If you're a Dashlane Business plan member who logs in using single sign-on (SSO), this article doesn't apply to you because you do not use a Master Password. Visit our SSO-specific article for an in-depth walkthrough of how your data is encrypted and how you log in when using SSO with Dashlane.
Your Master Password is:
- Always private
- Never stored on our servers
- Never transmitted over the internet
- Never shared with Dashlane
- Only known by you
Your Master Password is like a key to a safe. If you have the correct key, you can open the safe. If not, the safe will remain closed. The key never moves with the safe. It always remains with you.
How do I choose a strong Master Password?
We employ the strongest master password requirements in the industry. To protect you further, not even Dashlane has the key to your encrypted data, so we can't recover your Master Password.
Therefore, it's important to choose a unique and complex but memorable password that you've never used on any other website.
We don't recommend using symbols because different keyboards and devices won't always have the symbols you need.
We understand that typing can be tedious, especially while using a mobile device, so we've provided easily accessible options for unlocking your app quickly and securely without typing your Master Password each time.
Note: When you restart your device, launch the app, or manually log out and log back in to the app, Dashlane still prompts you to enter your Master Password to decrypt your data. Dashlane also requires you to enter your Master Password every 14 days as a security measure and to make sure you remember it!