How to install and check your Dashlane extension in Edge

Dashlane's all-new Web extension installs directly in your Edge browser and delivers a smooth, seamless password management experience. 

Our extension for Edge requires at least version 40 of Edge (if needed, you should be able to download the latest Windows update - and thus the latest Edge update - via this link) and at least version 5 of Dashlane.

It is currently in a testing phase with a slow roll-out planned for the weeks and months to come. For your Dashlane extension in Edge to sync with the Dashlane app on your desktop device, you will need a Dashlane account with Synchronisation enabled - an exclusive Dashlane Premium and Dashlane Business feature. For this reason, our extension for Edge is currently optimized for testing for Premium and Business users. This is to ensure that your data remains intact and your Dashlane experience a pleasant one. Thank you for your understanding, and stay tuned!

How to install your Dashlane extension in Edge

In order to begin installing the Dashlane extension in Edge, please launch your Dashlane desktop application, and go to ExtensionsManage Edge extension

Manage_Edge_Extension.png

Note: if you do not see a Manage Edge Extension option, it would unfortunately mean the extension is not yet available to you. Please bear with us as we roll it out to our entire user base in the weeks and months to come!

From there on, a window should automatically open in your Edge browser, prompting you to Get the extension. Click on the Get button and wait for the download to be complete - then, click on Launch. Last but not least, click on Turn it on in order for the extension to be enabled.

How to sign in to your Dashlane account via the extension for Edge

Once the Dashlane extension is installed and enabled in Edge, you should see a grayed out version of the Dashlane shield icon in your Edge toolbar. It means the extension is installed and enabled, but that you are not yet signed in to your Dashlane account via the extension. Even if you are signed in to your account via our desktop application, you must also sign in to your Dashlane account via the Dashlane extension in Edge in order to browse the Web with Dashlane.

To remedy that, please click on the shield icon in your Edge toolbar. Our web-app should open in your browser for you to sign in to your account.

Create_Account_Web.png

As you most likely already have a Dashlane account, click on Log in in the top right corner of the window, and sign in to your account. The first time that you do that, you will have to authorize this browser with a security code sent to your email address, or with any alternative second factor you may have chosen to protect your Dashlane account.

Once signed in, you should see that the shield icon in your Edge toolbar will be outlined in the color teal, as shown below:

Green_Dot_Edge.png

Congratulations, you are ready to browse the Web with Dashlane! Please click here for more information on how to use Dashlane to browser the Web.

How to check that Dashlane is working in Edge

To check that your extension is properly working, please visit one of your favorite website - for instance, live.com (for Outlook) or google.com (for Gmail).

You should see two impalas in the login form, as shown on the screenshot above. If you do not see anything, please press F5 in order to refresh the page. 

These impalas will be blue if you already have an Outlook or Gmail account, or gray if you do not have one. For more about impala colors, please refer to this guide.

Problems with your browser extension?

The Dashlane extension is installed in your Edge browser but it is completely grayed out and you can't get Dashlane to autofill any of your data on the Web? 

Your first step here should be to ensure that you signed in to your Dashlane account via the extension. In order to verify that, please follow the directions referenced above - click here to reach them directly.

If the problem persists, do not hesitate to contact our Support team so that we can get to the bottom of this together!

If you cannot install the extension in Edge at all, it may be that you do not match the minimum requirements for Dashlane to work in this browser (Dashlane requires Edge 40 at least). Please refer to this article in that case!

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