Depending on your settings and device, you can set up Dashlane to unlock the app with your face, fingerprint, or security key. You can also use a PIN code to unlock the app. If you're having trouble unlocking the app in one of these ways, try resetting the unlock feature.
- Turn off the feature in the Dashlane app you're using.
- Turn off the feature in the settings of your computer or mobile device.
- Restart your device.
- Turn the feature back on in your device settings.
- Turn the feature back on in your Dashlane app settings.