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Export your 2FA tokens from Dashlane Authenticator to another authenticator app

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Export your 2FA tokens from Dashlane Authenticator to another authenticator app

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You can transfer 2-factor authentication (2FA) tokens from your Dashlane Authenticator app to another authenticator using a PDF file. The PDF file contains a QR code for each of your 2FA tokens. You'll scan each of the QR codes with your new authenticator app to import your tokens.

Important:

  • We created this process for customers who use the Dashlane Authenticator but not the main Dashlane app. We discontinued the Dashlane Authenticator on May 13, 2024.
  • You can still use all the features of the main Dashlane app to store and protect your data. The Dashlane Authenticator was a separate app used only for 2FA. 

  • You can still use the main Dashlane app to protect logins stored in your Dashlane account with 2FA. If you previously used the Dashlane Authenticator and the main Dashlane app on the same device to protect your logins with 2FA, you don't need to transfer your 2FA tokens.

    What to do if you use Dashlane Authenticator and the main Dashlane app on the same device
    How to protect logins with 2FA using the main Dashlane app

More about the Dashlane Authenticator sunset
2-factor authentication (2FA) in Dashlane

To see steps for exporting 2FA tokens, select the device you're using.

Export 2FA tokens from the Dashlane Authenticator app for Android

  1. Open the Dashlane Authenticator app.
  2. You'll see a message telling you that we're discontinuing the app. Select Learn more.
  3. Select Export tokens.
  4. Select where you want to download the PDF file.

  5. You need to scan each of the QR codes using the camera in your new authenticator app. So you'll need to open the PDF file on a different computer or mobile device. You can transfer the file securely by attaching it to a Dashlane Secure Note.

    Attach files to Secure Notes

  6. Open your new authenticator app and scan each QR code to add the 2FA token.
  7. Delete the PDF file from all your devices.
  8. Uninstall Dashlane Authenticator.

Export 2FA tokens from the Dashlane Authenticator app for iPhone

  1. Open the Dashlane Authenticator app.
  2. You'll see a message telling you that we're discontinuing the app. Select Learn more.
  3. Select Export tokens.
  4. Select Save to files. Then select where you want to download the PDF file and select Save.

  5. You need to scan each of the QR codes using the camera in your new authenticator app. So you'll need to open the PDF file on a different computer or mobile device. You can transfer the file securely by attaching it to a Dashlane Secure Note.

    Attach files to Secure Notes

  6. Open your new authenticator app and scan each QR code to add the 2FA token.
  7. Delete the PDF file from all your devices.
  8. Uninstall Dashlane Authenticator.

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