Slack Nudges are available to organizations on a Dashlane Business Plus plan that don’t use self-hosted SSO or SSO connector. If you’re part of a Dashlane Business plan, you can also trial the feature until December 31, 2024. If you're part of these plans and don’t see Nudges in the Admin Console, log out and log back into your account.
Upgrade to Dashlane Business Plus
Learn more about the difference between Confidential and self-hosted SSO
The feature Slack Nudges automatically notifies members of your Dashlane plan about cybersecurity risks. If a member has one or more compromised, weak, or reused passwords, Dashlane automatically sends a Slack message encouraging them to create more secure, unique passwords.
Set up and turn on Slack Nudges
To use Slack Nudges in Dashlane, you'll add the Dashlane app to your organization's Slack workspace and then turn on Slack Nudges in the Dashlane Admin Console.
- Select the Dashlane D icon in your browser’s toolbar and enter your admin Master Password if prompted. In the extension pop-up, select More and then Open the Admin Console.
- Select Nudges in the Advanced Tools section.
- Select Start setup for Slack to open Slack and follow the steps to add the Dashlane app to your organization’s Slack workspace. Everyone in your organization’s Slack workspace will be connected to the Dashlane app in Slack so they can receive nudges. Each member's account email for Dashlane and Slack must be the same to receive nudges.
Note: Currently, we only offer Slack integration. Nudges in other channels will come at a later date.
- After setup is complete, select Set up your first nudge in Slack, which will reopen Nudges in Dashlane.
- Turn on Slack Nudges. You can also Send a test nudge to preview the message that members will receive.
You can choose the Frequency, Day of the week, and Time of the day for your plan members to receive each type of nudge. An infobox displays the number of members who will receive the next nudge. The Time of the day refers to the time in your time zone and not the time zone of the members receiving the nudge.
The setup of Nudges is supported on Chrome, Firefox, Microsoft Edge, or another Chromium browser. It will be supported on Safari at a later date.
Common questions
Why can’t I set up Nudges?
Slack Nudges are available to organizations on a Dashlane Business Plus plan. If you're part of a Dashlane Business plan you can also trial the feature until December 31, 2024.
Upgrade to Dashlane Business Plus
Nudges are available for organizations with Dashlane accounts protected by a Master Password or Confidential SSO. If you have self-hosted SSO, this feature will be supported in a future release. If you are part of a Business Plus plan, please contact support if you wish to migrate your setup to Confidential SSO.
Contact an agent through the Admin Console
Learn more about the difference between Confidential and self-hosted SSO
Do members need to do anything to receive nudges?
No, they don’t. After you follow the steps in this article to add the Dashlane app to your organization’s Slack workspace, all your plan members can receive Slack Nudges if they are a part of the workspace. Members won't need to install the Dashlane app for Slack.
Members must have a Slack account in your organization's workspace using the same email address as their Dashlane account to receive nudges.
Why did I not receive a test nudge?
Test nudges are sent to the Slack account with the same email address as your Dashlane admin account. If you were logged in to a Slack account with a different email address, you won't receive a test nudge.
How should I schedule nudges?
Nudges for each type of at-risk password—compromised, weak, or reused—can be sent at a weekly or daily frequency. We recommend beginning with weekly nudges on different days to encourage your plan members to steadily improve their Password Health.
Once your organization has zero compromised passwords, you may want to change the frequency of compromised password nudges to daily so your members can take prompt action in response to any new breaches.
What do my members see when they get a nudge?
When a member of your Dashlane plan has compromised, weak, or reused passwords for a business credential, Dashlane sends them a Slack message. The message tells them how many compromised, weak, or reused passwords they have and urges them to update to more secure passwords promptly.
Members are invited to Take action in Dashlane, which leads them to their Password Health page. On that page, they can see which logins they need to change the password on, and how to do it.
When Dashlane autofills the login info for plan members to log in to their websites, they will also see labels showing if a password is compromised, weak, or reused.
More about the Password Health pageHow to change and generate a password using Dashlane
How do I monitor progress?
You can check this progress in the Insights tab of the Nudges page, where there will be a record of the total number of compromised, weak, and reused passwords your plan members have. You’ll see the changes in the number of nudges sent according to how consistently your plan members change their passwords after a nudge
You can also track the security of your organization with your Password Health score. Your organization's Password Health score will improve as members update their compromised, weak, and reused passwords to more secure ones.
Your organization’s Password Health score will be visible in the Dashboard and the Users tab, where you’ll also see how many compromised, weak, and reused passwords each member has.
Will my members receive multiple nudges?
The nudges for weak, reused, and compromised passwords can be turned on and scheduled separately. Members will receive one nudge for each type of at-risk password—for example, one nudge for weak passwords, one nudge for reused passwords, and one nudge for compromised passwords—according to the schedule set in the Nudges page of the Admin Console.
Why would a member receive nudges despite not having any weak, reused, or compromised passwords?
If a member sees zero weak, reused, or compromised passwords in their Password Health dashboard but still receives nudges, they may need to sync their Dashlane account to update this information. To do so, they can select My account and then Settings in the Dashlane web app, and then select Sync now.
If they’re still receiving nudges after performing a sync, please contact support through the Admin Console.
Sync your Dashlane dataContact an agent through the Admin Console
Do I have access to Nudges activity logs?
From the moment you have Slack Nudges set up and turned on, you'll see activities related to Nudges in the Activity Log. Nudges will log these activities:
- An admin installed or uninstalled a messaging-platform integration
- An admin enabled or disabled a nudge
- A batch of nudges was sent to team members
- A member received a nudge
These logs help you trace and prevent security vulnerabilities in your organization. You can search and filter your Activity Logs or download them as a CSV file.
More about Activity LogsAre Slack Nudges secure?
The Dashlane Slack integration is secured with confidential computing technology, bringing these security benefits:
- Not even Dashlane can view or access your Slack access token, or any requests or responses made to your Slack workspace
- It’s not possible for malicious actors, or even Dashlane, to send any unauthorized messages from the Dashlane Slack app
Dashlane’s Security Principles & Architecture white paper