Dashlane allows you to import your passwords in a CSV file. This is especially useful if the browser or password manager you're importing from is not among those for which Dashlane offers a specific importing tool.
Note that this page concerns Windows and macOS. If you are using Android, see here for instructions. This feature is not currently available on iOS.
If you are on Windows and macOS and do not see this menu, click here to check the minimum requirements and make sure you are running the latest version.
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What can I import with this function?
Importing from a CSV file is helpful if your passwords are in another password manager for which we don't have an importer. At File > Import passwords, we have special importers for LastPass, 1Password, RoboForm, PasswordWallet. For Windows users, we also can import from KeePass.
You may also simply have your passwords saved somewhere else and want to import them into Dashlane.
You can do this by either exporting a CSV file from wherever those passwords are kept, or manually creating a CSV file with your passwords.
A template you can use
If you want to see how your CSV file needs to be formatted, click here to download a CSV template to which you can add your data, and then import it into Dashlane.
You will see that the second and third rows of that file are already filled out with dummy data. Note how those fake credentials are formatted and use them as a guide for your own data.
Read the next section for more information on how to add your data and make sure Dashlane finds and imports your passwords.
What you need in your CSV file for it to successfully be imported
In Excel
In the first line or row of your file, you must have the four headings in bold listed below. It doesn't matter what order you have them in, or whether you use lowercase or uppercase letters. As long as you have these names as your column headings, you will be able to import your file into Dashlane:
- Website or URL – the URL of the site
- Name – the name given to the credential
- Login – your username or email for this account
- Password – your password for this account
You may also include the following three headers, though they are not obligatory:
- Login2 – some websites require a second login
- Category – the category under which you want to group the credential
- Note – any text note you wish to attach to your credential
For each credential, you don't have to fill out every column, though you must fill out the Website, Login, and Password columns. Note that if you leave the Name column blank, Dashlane will use the Website column to fill that value by default.
This is what your CSV file should look like in Excel:
In a text editor, like Notepad++ (Windows)
Step 1. Make sure you keep the following headings for your columns in the first row of your CSV file:
website,name,login,login2,password,category,note
Step 2. Add new rows for your data and make sure that each new row is formatted like this:
Site.com,Name,Username or e-mail,Secondary login (optional),Password,Category (optional),Note (optional)
The commas must always be used, even if you do not write anything in the optional cells. For instance, to import just a site with an e-mail address and a password, the row must be formatted like is:
Site.com,Name,E-mail,,Password,,
Note the two commas before your password and the two commas at the end of the row. This is because the Secondary login is empty here, and because there is no Category and no Note. You need to keep all the commas for each row, otherwise Dashlane will not be able to read and import your data.
Step 3. When you are done, save the file and make sure you keep the file extension as .csv. For example: "my_passwords.csv"
This is what your CSV file should look like in a text editor like Notepad++:
Make sure you have no spaces between the titles on your rows.
How do I import my CSV file?
To import your file, open Dashlane and go to File > Import passwords > Custom CSV file.
Then choose Custom CSV file and select your file.
Did you have problems importing?
Exporting a CSV file from Excel on macOS
If you are on macOS and exporting your data from Excel, you may be given as many as three different options: Comma Separated Values (csv), MS-DOS Separated Values (csv), or Windows Separated Values (csv).
Select Windows Separated Values, as this is the only one that can be read by Dashlane.
How to convert the file into the right CSV format on Windows
On Windows, if Dashlane does not find any data in your CSV file, please open your file in Notepad++ and then go to Edit > EOL Conversion > Windows (CR LF) and save your file. Unfortunately, if your file was previously saved in another format (such as "Old Mac Format"), Dashlane won't be able to import the file.
Please note that if the section Windows (CR LF) is grayed out, it means that the file was already converted into Windows (CR LF)!