If you're trying to import your passwords into our new web app, please see How to import passwords on the web app.
Dashlane lets you import your passwords using a CSV file. This is especially useful if Dashlane doesn't offer a specific importing tool for the browser or password manager you're importing from.
Note that this page applies to Windows and macOS. If you are using Android, see the Android instructions. This feature is not currently available on iOS.
If you are on Windows and macOS and do not see this menu, check the minimum requirements and make sure you are running the latest version.
- What can I import with this function?
- A template you can use
- What you need in your CSV file for it to successfully be imported
- How do I import my CSV file?
- Did you have problems importing?
What can I import with this function?
Importing from a CSV file is helpful if your passwords are in another password manager for which we don't have an importer. At File > Import passwords, we have special importers for the following password managers:
You may also have your passwords simply saved somewhere else and want to import them into Dashlane.
You can do this by either exporting a CSV file from wherever those passwords are kept or manually creating a CSV file with your passwords.
Using a template to formatting your CSV file
If you want to see how your CSV file needs to be formatted, download a CSV template, add your data, and then import it into Dashlane.
You will see that the second and third rows of that file are already filled out with dummy data. Note how those fake credentials are formatted and use them as a guide for your own data.
The next section provides more information about how to add your data to make sure Dashlane finds and imports your passwords.
What you need in your CSV file for it to successfully be imported
You must have the following four headings in the first line or row of your file:
- Website or URL: the URL of the site
- Name: the name given to the credential
- Login: your username or email for this account
- Password: your password for this account
It doesn't matter what order you have them in or whether you use lowercase or uppercase letters. As long as you have these names as your column headings, you will be able to import your file into Dashlane.
You may also include the following three headers, but they are not required:
- Login2: some websites require a second login
- Category: the category under which you want to group the credential
- Note: any text note you wish to attach to your credential
You do not have to fill out every column for each credential, but you must fill out the Website, Login, and Password columns. If you leave the Name column blank, Dashlane will use the Website column to fill that value by default.
This is what your CSV file should look like in Excel:
In a text editor, like Notepad++ (Windows)
- Make sure you keep the following headings for your columns in the first row of your CSV file:
- Add new rows for your data and make sure that each new row is formatted as follows:
Site.com,Name,Username or e-mail,Secondary login (optional),Password,Category (optional),Note (optional)
You must always use the commas even if you do not write anything in the optional cells. For example, to import just a site with an e-mail address and a password, the row must be formatted as follows:
Note the two commas before your password and the two commas at the end of the row. This is because the Secondary login is empty here, and because there is no Category and no Note. You need to keep all the commas for each row, or Dashlane will not be able to read and import your data.
- When you are done, save the file and make sure you keep the file extension as .csv. For example: "my_passwords.csv"
Your CSV file should look like the following in a text editor like Notepad++:
Make sure you have no spaces between the titles on your rows.
How do I import my CSV file?
- Open Dashlane and go to File > Import passwords > Custom CSV file.
- Choose Custom CSV file and select your file.
Did you have problems importing?
Exporting a CSV file from Excel on macOS
If you are on macOS and exporting your data from Excel, you may be given as many as three different options. Select Windows Separated Values. This is the only one that can be read by Dashlane.
How to convert the file into the right CSV format on Windows
On Windows, if Dashlane does not find any data in your CSV file, please open your file in Notepad++ and go to Edit > EOL Conversion > Windows (CR LF) and save your file. Unfortunately, if your file was saved previously in another format (such as "Old Mac Format"), Dashlane won't be able to import the file.
Please note that if Windows (CR LF) is grayed out, it means that the file was already converted into Windows (CR LF)!