How to retrieve older passwords after they have been changed by Password Changer

If Password Changer changed one of your passwords in Dashlane, but you need to find the older password for that site, you can use either the Password history tool to retrieve it.

Password history

Use this tool to find all the older passwords that were previously saved in your credentials and which have been replaced by new passwords. This also includes the passwords generated by Password Changer.

Note that the passwords will appear in the list under the date on which they have been generated, and not the date on which the password was changed.

On Windows

  1. Open the Dashlane application
  2. Select Tools in the menu bar at the top of the window
  3. Choose Password history… in the list

On macOS

  1. Open the Dashlane application
  2. Select Tools in the menu bar at the top of the screen
  3. Choose Password history… in the list

Frequently encountered issues

The password was changed on a site but Dashlane reported an error in the application

To find your new password for this site, you will need to open Dashlane and select Password history… Here is how to find it on Windows and on macOS.

Then, search for that site in the list, and copy your new password for that site. Please refer to this article to see how: Finding any password that Dashlane generated on a website.

Last, open this credential in your Dashlane account (in the Passwords section) and paste the new password there.

The password was not changed on a site but Dashlane reported a success in the application

This should no longer happen! However, if that already happened to you, it means that your current password was mistakenly replaced in Dashlane, and that Dashlane no longer has your current password for that account. However, you can find it in the Password History tool.

To do this, open Dashlane and select Password history… Here is how to find it on Windows and on macOS.

Then search for that site in the list, and copy your new password for that site.

Lastly, open this credential in your Dashlane account (in the Passwords section) and paste the new password there.

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