Is the Dashlane extension not working or showing up in your browser toolbar? This might happen for several reasons. To solve the problem, use the troubleshooting tool in this article.
It's always a good idea to make sure you are using the latest version of Dashlane available.
If you're logged out of Dashlane each time you close your browser, you can stay logged in by selecting the "Keep me logged in for 14 days" option.
Check your extension
If the Dashlane icon disappears after (re)installing the extension
Are you signed in to your Google account when you use Chrome? If you are, sign out of your Google account, reinstall the Dashlane extension, and sign in again to your Google account.
- Go to the Settings in Chrome. Alternately, you can copy chrome://settings into the Chrome address bar and press Enter.
- Disconnect your Google account by selecting Turn off.
- Install the Dashlane extension again.
- Go to the Settings in Chrome and sign in to your Google account again.