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Change your Dashlane contact email address

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Change your Dashlane contact email address

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Members of professional plans who use single sign-on (SSO) can't change their contact email address. SSO means you use a single login application to access Dashlane and other work accounts. If you don't know whether you use SSO, ask your manager or plan admin.

When you first create an account, we automatically use your login email address as your contact email. You can change your contact email address anytime in any Dashlane app.

When you change your contact email address, you continue to log in to Dashlane using your original login email address, which we also call your Dashlane ID.

Note: If you log in to your Dashlane account with a Master Password and aren’t part of a professional plan, you can change your login email address in the web app. If you log in to your Dashlane account with a Master Password or Confidential SSO and are part of a professional plan, you can ask the admin of the plan to change your login email address.

Change the email address I use to log in to Dashlane
For Admins: Change the login email address for your professional plan members

To change your contact email address, select where you're using Dashlane

Change your contact email address in the web app

Important: Make sure you have access to the inbox for your contact email address. Depending on your security settings, Dashlane sends verification codes to that address. These codes are used to check your identity when you change your Master Password, add new devices to Dashlane, or use your account recovery key.

If you can no longer access your account to change your email address, you can get help. Select Chat in the bottom right of this page.

Change your contact email address

  1. Open the Vault menu in the top left of the page. Select Settings and then select Account summary.

  2. In the Account Verification section, select the pencil icon.
  3. If asked, enter your Master Password and select Confirm change.
  4. On the next screen, enter your new contact email address and select Confirm change.

 

Change your contact email address on your Android app

Important: Make sure you have access to the inbox for your contact email address. Depending on your security settings, Dashlane sends verification codes to that address. These codes are used to check your identity when you change your Master Password, add new devices to Dashlane, or use your account recovery key.

If you can no longer access your account to change your email address, you can get help. Select Chat in the bottom right of this page.

Change your contact email address

  1. In your Android app, select the three parallel lines to open the side menu.
  2. In the side menu, select Settings.
  3. On the Settings screen, select Account summary.
  4. On the Account summary screen, select the pencil icon next to your Contact email address in the Account verification section.
  5. If asked, enter your Master Password or PIN, or use biometrics.
  6. On the next screen, enter the email address you want to use in the New contact email field.
  7. Select Confirm changes. Your contact email address updates.

Change your contact email address on your iPhone app

Important: Make sure you have access to the inbox for your contact email address. Depending on your security settings, Dashlane sends verification codes to that address. These codes are used to check your identity when you change your Master Password, add new devices to Dashlane, or use your account recovery key.

If you can no longer access your account to change your email address, you can get help. Select Chat in the bottom right of this page.

Change your contact email address

  1. On your iPhone app, select Settings in the bottom menu.
  2. On the Settings screen, select Account summary.
  3. On the Account summary screen, select the pencil icon next to your Contact email address.
  4. If asked, enter your Master Password or PIN, or use biometrics.
  5. On the next screen, enter the email address you want to use in the New contact email field.
  6. Select the checkmark icon in the top right to save your edits.  Your contact email address updates.

Change your contact email address on the Dashlane iPad or macOS app

Important: Make sure you have access to the inbox for your contact email address. Depending on your security settings, Dashlane sends verification codes to that address. These codes are used to check your identity when you change your Master Password, add new devices to Dashlane, or use your account recovery key.

If you can no longer access your account to change your email address, you can get help. Select Chat in the bottom right of this page.

Change your contact email address

  1. On your Dashlane iPad or macOS app, select the gear icon at the top of the left menu.
  2. In the Settings pop-up, select Account summary.
  3. On the Account summary screen, select the pencil icon next to your Contact email address.
  4. If asked, enter your Master Password or PIN, or use biometrics. 
  5. On the next screen, enter the email address you want to use in the New contact email field.
  6. Select the checkmark icon in the top right to save your edits. Your contact email address updates.

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