To use the Android app, you can either create an account on the Android app or log in to your existing Dashlane account.
If you are not sure if your device is compatible with Dashlane, please check our minimum requirements page.
Creating your Dashlane account
After installing the app, the first thing you need to do is create your Dashlane account. Tap on the "Get Started" button at the bottom of the introductory screens.
To create your Dashlane account, enter the email address that you want to use as your Dashlane ID. You will use this address to log into your Dashlane account on all your devices.
This email address is also where you will receive our confirmation emails, though you can always set a different contact address later if you wish.
Next you will be prompted to create your Master Password, which is the password you will use to log into your account.
When creating your Master Password, you will receive some tips as you type to help you create a secure one. Be reassured, if necessary you can always change your Master Password later!
However, keep in mind that if you forget your Master Password, we will not be able to generate a new one and send it to you. For security reasons, your Master Password is not stored on our servers and your data cannot be decrypted without it. By design, you are the only one to have the key to your data!
Once your account has been created, you may be offered to use the Inbox Security Scan feature to scan your mailbox, find the accounts that you have created online, and import them to your Dashlane account. If you skip it now, you can always launch it later by tapping on "Inbox Scan" from the main menu.
Otherwise, the app will suggest that you can connect to your account on a desktop computer, where for example you can import the passwords you may have stored in a CSV file.
If you choose to skip this step, you will be offered to import your passwords from your Google Chrome browser, which may be more convenient for you.
You can explore the app using the menu on the left-hand side. Each section lets you add certain kinds of data:
- In the Passwords section, you can add all your web accounts. Find out how by clicking here.
- In the Secure Notes section, you can add information that you want to store securely but have access to everywhere. For example, your WiFi passwords or software licenses, but also important documents like a scan of your passport or ID with Secure File Storage.
- In the Personal Info section, you can add all the contact details that you want Dashlane to be able to autofill: Name, phone number, address, email, company website, etc.
- In the Payments section, you can add your credit cards, bank accounts and PayPal info that you want Dashlane to be able to autofill.
- In the IDs section, you can add your ID card, passport, etc. that you want Dashlane to be able to autofill.
To benefit from the full value of Dashlane on Android, once you have created your account we strongly recommend that you activate autofill. To know more about this feature on Android, please have a look at the following article: Autofill for Android apps and browsers.
If you already have a Dashlane account
Enter the email address you use for your Dashlane ID and your Master Password. If you have forgotten your Master Password, please click here.
You are sent a six-digit security code to your email that you need to authorize your account on this new device. You can manage your authorized devices from the web app. See How to manage my authorized devices for more information.
If you have a problem with your security code, please close the app completely and then reopen it. This will send a new code to your email. Make sure you check your spam or junk mail folder.
And remember that, if you are a Premium user, whenever you add a new device to your Dashlane account your data will be automatically synchronized to that device.
You can visit the following support articles to know more about how to add data to your Dashlane app on Android and what other features the Android app has to offer:
- What Dashlane can do on Android
- How to add logins and passwords to Dashlane on Android
- How to add Secure Notes, personal information, IDs and payments on Android
If you don't want to enter your Master Password each time you log in to Dashlane, you can set up "Biometric unlock" or a "PIN code lock" for your Dashlane account, meaning that you will be able to authenticate using those methods. To do so, go to the Settings tab, select the Security section and activate the setting of your choice.
We would also recommend activating the "Master Password reset" feature, which can be very helpful if you later forget your Master Password, as it helps you reset a new one using your biometrics.
For more information about these features, read:
- How to set biometric authentication or PIN code to unlock Dashlane on Android
- Master Password reset with biometrics on Android
We invite you to visit the Android section of our Help Center to become an expert at using the Dashlane app on your Android device!