Most websites have a login and a password field, both on the same page. But some websites put the login and password on two different pages, or have more than two login fields.
This article will show you how to log in to these sites using Dashlane's auto-login feature.
How to log in to a site with a two-page login
For security reasons, some websites use logins that are spread out over two steps or two separate pages. This is typically seen on banking websites or other sites that need more security. These sites most often ask for your login name or username on the first page, and for your password on the second page.
Once you have added your credential to Dashlane, remember that the dark green Dashlane D logo in the login field means that Dashlane is ready to log you in.
Click on the login field and select your login. A pop-up displaying all of your existing logins will allow you to select the one that you want to be logged in with.
Click to go to the next page. Dashlane will automatically fill in the password that corresponds to the account you selected.
How to log in to a site with extra login fields
Some sites ask for an extra login field when signing in. This could be an ID number, a PIN code or a secret phrase, for example. This is primarily used by banking websites for extra security. You can use Dashlane to automatically log you in to these sites.
There are two ways to do this. Either you can simply log in to the site and Dashlane will automatically save your login, or you can manually create the credential in Dashlane.
Method 1: Automatically save logins with multiple fields
The first step is to log in to your website as you would do normally. You'll see gray Dashlane D logos in the login fields. This means that Dashlane has recognized these fields but does not yet have the information to fill them automatically.
Once you filled out the login fields and clicked Sign In, you will see a pop-up asking you to save the login in Dashlane. Click Save if you want Dashlane to remember this login next time you visit this site.
Method 2: Manually add login with multiple fields
Another way to add your multiple field login is to create the credential directly in the Dashlane application by going to the Passwords section and clicking Add new.
Fill out the fields as you would normally do. Note that the "Secondary Login" field will not be available at first so you can start by adding your login/email and the password, then click Save. After that, either use the search bar or browse your password list to retrieve the newly created password. Now that you've entered the primary login, you'll have access to the "Secondary Login" field, where you can put the necessary ID number, PIN code, or secret phrase.
Click Save again when you're done.
Still having problems? Example of USAA.com
Pages that have a username and password on the first page, and a PIN on the second page, such as USAA.com, can be hard to analyze for Dashlane, and the PIN field on the second page may be identified as a primary login field instead of a secondary one.
In this case, you can take advantage of a feature available on the Dashlane web app that allows you to customize how Dashlane interprets that field. Using the web app, you can specify that the field is a secondary login, and Dashlane will remember it the next time you log in!
Read more about this feature here.