Some website login pages are different from the usual ones that have login and password fields visible on the same page.
This article will show you how to log in to these sites using Dashlane's auto-login feature.
How to log in to a site with a two-page login
For security reasons, some websites use logins that are spread out over two steps or two separate pages. This is typically seen on banking websites or other sites that need more security. These sites most often ask for your login name or username on the first page, and for your password on the second page.
Once you have added your credential to Dashlane, remember that the dark green Dashlane D logo in the login field means that Dashlane is ready to log you in.
Click on the login field and/or select your login. A pop-up displaying all of your existing logins will allow you to select the one that you want to be logged in with.
Click to go to the next page. Dashlane will automatically fill in your password once you have selected the account you want to use.
How to log in to a site with extra login fields
Some sites ask for an extra login field when signing in. This could be an ID number, a PIN code or a secret phrase, for example. This is primarily used by banking websites to give them better security. You can use Dashlane to automatically log you in to these sites.
There are two ways to do this. Either you can simply log in to the site and Dashlane will automatically save your login, or you can manually create the credential in Dashlane.
Method 1: Automatically save logins with multiple fields
The first step is to log in to your website as you would do normally. You'll see gray Dashlane D logos in the login fields. This means that Dashlane has recognized these fields but does not yet have the information to fill them automatically.
Once you filled out the login fields and clicked Sign In, you will see a pop-up asking you to save the login in Dashlane. Click Save if you want Dashlane to remember this login next time you visit this site.
Method 2: Manually add login with multiple fields
Another way to add your multiple field login is to create the credential directly in the Dashlane application by going to the Passwords section and clicking Add new.
Fill out the fields as you would normally do and make sure to put the ID number, the PIN code, or the secret phrase in the "Secondary Login" field.
Click OK when you're done.
Still having problems? Example of USAA.com.
Pages that have a username and password on the first page, and a PIN on the second page like USAA.com cannot currently be autofilled using only one credential. This is because Dashlane will want to autofill the primary password on the second page, not the secondary login.
The workaround is to create a second credential for that same website, and name it PIN so you can tell it apart from the original one. Put whatever you like in the "Login" field, but add your PIN number in the “Password” field. Then, when you get to the second page, Dashlane will propose both credentials, and you can select the one that autofills your PIN.