If you're being logged out of Dashlane when you close your browser, you can fix this by turning on the "Keep me logged in for 14 days" option.
Use this option only if you’re certain your computer has a strong password and is safe from unauthorized access. For security reasons, you’ll still be required to log in with your Master Password every 14 days.
This option isn't available if you've turned on 2FA for every login, you're using SSO to log in, this is the first time you’re logging in, or the device isn't registered.
For the option to work as expected, you must connect to the internet before you open the browser. If you open the browser while offline or too quickly after your computer starts, the Dashlane extension may not be able to communicate with our servers to confirm that you've enabled the feature for your account. It might take up to 8 seconds for the logo to go from orange (logged out) to blue (logged in).
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Web app
To turn on the "Keep me logged in for 14 days" option in the web app:
- When logging in to the web app, select the Keep me logged in for 14 days checkbox.
This ensures that your Dashlane vault remains accessible in your browser, even if you restart the browser, for the following two weeks or until you manually log out.
Safari app
To turn on the "Keep me logged in for 14 days" option in the Safari app:
- Log in to the Safari app.
- Select the cogwheel icon in the main menu (settings).
- Select Security.
- Turn on Keep me logged in for 14 days.
