How to use Password Changer on iOS

What is the Password Changer?

The Password Changer can automatically change the passwords for your online accounts, directly from the app.

The Password Changer is available on iOS, Mac OS X and Windows.

Dashlane logs directly into these sites and generates strong and unique password to change the password for the site on your behalf.

In most cases, everything is done automatically by Dashlane. You will only see the Dashlane window showing the status of each password change and confirmations that your passwords were successfully changed.

But Dashlane can also detect two-factor authentications and security questions and allow you to authenticate within Dashlane. If a site requires additional information to change your password, Password Changer will prompt you for it during the password change process.

How we protect your data

When using the Password Changer, your passwords are always generated locally by the Dashlane application, then encrypted and transmitted securely to our servers.

Note that the Password Changer requires that your old and new passwords be briefly decrypted on our servers. This process uses a secure, dedicated server infrastructure, and the information is immediately removed once the data has been re-encrypted and sent back to your application. See here for more detail.  

On which sites it works

Dashlane's Password Changer works on hundreds of websites. The current full list is available here.

If you have Web sites on which Dashlane doesn't offer to use Password Changer, you can click here and check on this page if that site is supported. If a site is not in that list, you will be able to send us a request using this page. We'll add the website to the list of sites we're currently working on integrating. We appreciate your patience!

Prerequisites

If you want to have access to our Password Changer feature on iOS, you might need to update your Dashlane app to our latest version. Password Changer might not be available or might not work properly on old devices or old versions of iOS.

How to use Password Changer on iOS

Open the Dashlane application on iOS, go to the Tools tab and select Password Changer.

hc-passwordChanger-iOS-menu.png

Once inside the Password Changer, you will see a list of all the passwords that the feature can change for you. A security rating is shown below the name of each of your credentials, ranging from "Very unsafe" to "Very safe".

Simply tap a password to select it, then click on "Change" in the top right corner to launch the Password Changer.

hc-passwordChanger-iOS-select.png

The Password Changer will then go through each password, and give you an indication how far along in the process it is.

Once the process is done, you'll see a green check mark next to each password successfully updated. And that's it! Your passwords have been replaced by strong, randomly-generated passwords that Dashlane will use to log you in when you need it to.

hc-passwordChanger-iOS-updated.png

Remember, Dashlane's Password Changer works on hundreds of websites. If the process fails, it will show you a red "x". In many cases, this is because the website in question has changed since it was added to our list. If this occurs, please feel free to contact User Support to let us know.

If you have websites on which Dashlane doesn't offer to use the Password Changer, you can click here and check on this page if that site is supported. If a site is not in that list, you will be able to send us a request using this page. We'll add the website to the list of sites we're currently working on integrating. Thank you, we appreciate your patience!

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