As an admin, there are two ways you can purchase seats for your Dashlane Team or Business account, either directly through your Admin Console or through the Dashlane website.
Note: Purchasing seats and updating billing information isn't available on Firefox.
You may purchase seats at any point during your 14-day trial, after which your trial is considered over. If you can't access the Admin Console because your trial has expired, please contact Support.
Note: Dashlane Starter comes with 10 seats at a fixed $20/20€ rate. If you already have 10 seats and you want to purchase more, you can upgrade to the Team plan.
Purchase seats with the Admin Console
Purchase seats without inviting a new member
Go to the Admin Console, select the Account tab, and then select Buy more seats.
A pop-up will appear. Select the number of seats you want to purchase. You are shown the total cost per year for your account, in addition to the cost for the seats you want to purchase. Select Buy now to complete the purchase.
Note: If using Firefox, after selecting Buy more seats, you are redirected to the Dashlane website to purchase seats there. The ability to purchase seats/update billing info directly in the Admin Console is unavailable for Firefox.
Purchase seats automatically when inviting new members
If you used up the seats available on your account, you can automatically purchase the seats you need when you invite new plan members.
If you still have unassigned seats, this information is indicated in green when you invite new plan members to your account.
However, if all your seats are used, you can invite additional members at any time. You are automatically charged for the additional seat.
Invitees receive an email invitation to join your Dashlane Starter, Team, or Business plan. You can view their status on the Users tab.
How to purchase seats from the Dashlane website
Another way to purchase seats for a Starter, Team, or Business account is through our website. This will allow you to skip the 14-day trial period and immediately buy seats for your organization.
Once on the page, you are asked to select your plan, either Dashlane Starter, Dashlane Team, or Dashlane Business.
Note: Upgrading or downgrading between different plans is currently not supported, which means that once you sign up for a plan, you won't be able to upgrade or downgrade to the other with the same account.
Next, you'll be asked to create your account and to fill in your account's information, such as the company name, the number of seats you would like to purchase, and your preferred payment method.
You may encounter an error during the purchase process if:
- You're already part of a different Dashlane Starter, Team, or Business account. To fix this, ask the admin of the Starter, Team, or Business account to remove you or reach out to the Support team.
- You have automatic renewal for your personal Premium account through PayPal or the app stores. To fix this, disable automatic renewals.
If you don't belong to another Starter, Team, or Business plan or don't have automatic renewals on your personal Premium account, please contact Support.