There are two ways you can purchase seats for your Dashlane Team or Business account, either directly through your Admin Console or through the Dashlane website.
You may purchase seats at any point during your fourteen-day trial, after which your trial is considered over. If you can't access the Admin Console because your trial has expired, please contact Support.
How to purchase seats through the Admin Console
Purchase seats without inviting a new user
Go to the Admin Console, select the Account tab, and then select Buy more seats.
A pop-up will appear where you will select the number of seats you would like to purchase. You are shown the total cost per year for your account, in addition to the cost for the seats you wish to purchase. Select Buy now to complete the purchase.
If using Firefox, after clicking Buy more seats, you will be redirected to the Dashlane website to purchase seats there (as the ability to purchase seats/update billing info directly in the TAC is unavailable for Firefox specifically).
Purchase seats automatically when inviting new users
If you used up the seats available on your account, you can automatically purchase the seats you need when you invite new users.
If you still have unassigned seats, this information is indicated in green when you invite new team members to your account.
However, if all your seats are used, you can invite additional users at any time. You will be automatically charged for the additional seat.
Invited members receive an email invitation to join your Dashlane Team or Business account. You can view their status on the Users tab.
How to purchase seats from the Dashlane website
Another way to purchase seats for a Dashlane Team or Business account is through our website. This will allow you to skip the fourteen-day trial period and immediately buy seats for you and your team.
Once on the page, you will be asked to select your plan, either Dashlane Business or Dashlane Team.
Note: Upgrading or downgrading between different plans is currently not supported, which means that once you sign up for a plan, you will not be able to upgrade or downgrade to the other with the same account. To help you decide, please have a look at this article: Which business plan is best for you.
Next, you'll be asked to create your account and to fill in your account's information such as the company name, the number of seats you would like to purchase, and your preferred payment method.
You may encounter an error during the purchase process if:
- You're already a part of a different Dashlane Team or Business account. To fix this, ask the admin of the Team or Business account to remove you or reach out to the Support team.
- You have an automatic renewal for your personal Premium account through PayPal or the App stores. To fix this, disable automatic renewals.
If you don't belong to another business plan or don't have automatic renewals on your personal Premium account, please contact Support.