Once the admin of your Dashlane Starter, Team, or Business plan has invited you to join their plan, you’ll receive an email from Dashlane inviting you to either join that account or to join Dashlane if you don't already have an account.
If you already have a Dashlane account
If you already have a Dashlane account, you'll receive an email inviting you to join your company's account. When you select to join, you'll be taken to a webpage that confirms you have now joined your company's Dashlane plan.
Next, you'll be invited to launch the app, where you'll see your company Space has been added to your Dashlane account.
If you're new to Dashlane and haven't created an account yet
If you're new to Dashlane and haven't created an account yet, you'll receive an email inviting you to join your company's account. When you select to join, you’ll be taken to a webpage to create your Dashlane account, and then you'll have to install the extension to log in to your Dashlane account.
Note: If the Dashlane extension is already installed, you'll be prompted to create your account there instead.
- Email: Your email address will populate automatically and can't be edited. This email address will be your Dashlane login ID, which you'll use to log in to Dashlane on all your devices.
- Password: Create your Master Password, which must contain at least 8 characters, one lower case letter, one upper case letter, and one number.
Your Master Password is used to encrypt your data so your data can't be read by anyone other than you. In the next step, you'll confirm your Master Password.
Make sure you never forget your Master Password. We won't be able to recover or reset it for you.
Once you have confirmed your Master Password, you'll be taken to download the app and log in to Dashlane.
Tip: Worried you might forget your Master Password? Download and log in to the Dashlane mobile app. Then you'll have access to Master Password reset so you can always regain access to your account with biometrics, like your fingerprint or face.
The link inviting you to join your company's Dashlane account in the email you received is valid only once. If you are experiencing issues accessing the account creation process from the link, you can create your Dashlane account on the web.
For an overview of your next steps, see Getting started with your company's Dashlane plan.