Once your company’s Dashlane administrator has invited you to join your company’s plan, you’ll receive an email from Dashlane inviting you to either join that account or to join Dashlane if you do not already have an account.
If you already have a Dashlane account
If you already have a Dashlane account, you'll receive an email inviting you to join your company's account. When you click to join, you'll be taken to a web page that confirms you have now joined your company's Dashlane account.
Note that you cannot create a Dashlane account using Internet Explorer, so please use Chrome, Firefox, Edge, or Safari.
From here you'll be invited to launch the app, where you'll see your company Space has been added to your Dashlane account.
If you're new to Dashlane and haven't yet created an account
If you're new to Dashlane and haven't yet created an account, you'll receive an email inviting you to join your company's account. When you click to join, you'll be taken to a web page to create your Dashlane account.
- Email: Your email address will populate automatically and can't be edited. This email address will be your Dashlane login ID, which you'll use to log in to Dashlane on all your devices.
- Password: Create your Master Password, which must contain at least 8 characters, one lower case letter, one upper case letter, and one number.
Your Master Password is used to encrypt your data so your data cannot be read by anyone other than you. In the next step, you'll confirm your Master Password.
Make sure you never forget your Master Password. We will not be able to recover or reset it for you.
Once you have confirmed your Master Password, you'll be taken to download the app and log in to Dashlane.
The link inviting you to join your company's Dashlane account in the email you received is valid only once. If you are experiencing issues accessing the account creation process from the link, you can create your Dashlane account on the web.
For an overview of next steps, please see Getting started with your company's Dashlane plan.