As an admin, you can find everything you need to know about billing in the Account section of the Admin Console. The Account Summary tab shows you how many seats you bought for your plan and the type of plan you're on (Starter, Team, or Business). You can also generate invoices for your plan, upgrade your plan during your billing cycle, and add more seats.
When are Starter, Team, or Business accounts renewed?
The Dashlane Starter plan renews monthly. Dashlane Team and Business plans renew annually. The next billing date appears in the Billing Information section. The renewal date matches the anniversary of your account's creation.
What happens if I add more seats before the end of my billing period?
With the Starter plan, you have 10 seats available, and we bill you the same amount, regardless of whether you use the seats. If you purchase more than 10 licenses, we'll upgrade your account to the Team plan and bill you for the upgrade and the extra seats.
If you purchase extra seats during the plan period, we'll bill you proportionally for the days remaining until your next renewal.
On renewal day, will I be billed for each empty seat in my account?
Yes. Your plan renews at the full seat count.
If you want to remove seats from your Dashlane account, the plan admin must contact us before your renewal date to prevent any unwanted charges.
Will my renewal date change if I change from Dashlane Starter to Dashlane Team or Dashlane Business?
For existing plans, the ability to upgrade from one plan to another will be available in the coming months. In the meantime, if you want to test our Dashlane Team or Dashlane Business plans, you are welcome to start our free 14-day trial with a different email address.