When invited to your company's Dashlane plan, you may already have a personal Dashlane account with a different login email. In order to combine the data from these two separate accounts, you can easily migrate your data from your personal account to your new business account using a secure Dashlane archive file.
If you're upgrading your existing account from Dashlane Free or Premium to a business account, you can ignore the steps on this page, as you don't need to export/import your data.
Note that you can't create a backup using an iOS device, so you'll need to use a desktop computer (Windows or macOS) or Android device when doing so.
Finally, if you're invited to join a Dashlane Business plan with SSO enabled, you're currently only able to use an Android device to import your data.
Contents
How to create a secure archive file of your data
Web app
Prerequisites
To use this feature, you'll need to be running version 6.2130.0 or above of the Dashlane extension.
This feature is compatible with the following browsers:
How to export from the web app
- Go to My Account in the bottom left corner of the page and select Export Data.
- If required, enter your Master Password and click Unlock to access your secure data.
- Under Dashlane Secure Archive, click Export to DASH
- You'll be prompted to create a unique password to encrypt that file. Make sure to remember this password as this will be required when you'll import this file later.
- Confirm your password and click Export data to download an encrypted DASH file of your data.
Windows / macOS
- Launch Dashlane and log in to your account
- Select File > Export > Dashlane secure archive from the top menu (or press ⌘ + ⇧ + S on macOS)
- Enter your Master Password (if required)
- Save the file in a safe place
Your whole account is exported in this process. It is currently not possible to export only part of your data. Once exported, you can rename and move the file wherever you like on your computer. When restoring from this backup, the file's name or location won't matter.
Android
- Launch Dashlane and log in to your account
- Select Settings > General > Export your Vault from the Menu tab on the left
- Enter your Master Password to authenticate yourself and choose a password to encrypt the backup. Remember that you will need this password to decrypt the file!
- Save the file in a safe place
-
How to import your secure archive file to your new business account
When restoring data from a backup file, data from your whole account is imported into the new account. It is not possible to choose to import only some of your exported data.
Windows / macOS
- Launch Dashlane and log in to your account
- In order to avoid duplicates, make sure that your new business account does not contain any data that was previously exported to the backup file
- Select File > Import > Dashlane secure archive from the top menu
- Select the file that you previously exported
- Enter the Master Password used to encrypt the backup file i.e. the Master Password you had on your account at the time you exported the file (from the desktop app on Windows or macOS) or the password that you have created when exporting the file (from the web app or Android).
Android
- Launch Dashlane and log in to your account
- In order to avoid duplicates, make sure that your new business account does not contain any data that was previously exported to the backup file
- Select Settings > General > Restore your Vault or Import Passwords > From an encrypted backup file from the menu tab on the left
- Select the file that you previously exported
- Enter your the password that you previously chose to encrypt the backup file
Migrating your data from other password managers
Please refer to these articles if you have data saved on other password managers that you would like to migrate to your new business account:
How to import from PasswordWallet