When invited to your company's Dashlane plan, you may already have a personal Dashlane account with a different login email. In order to combine the data from these two separate accounts, you can easily migrate your data from your personal account to your new business one, using a secure Dashlane archive file.
Note that if you are simply upgrading your existing account from Dashlane Free or Premium to a business account, there is no need to export/import your data, and this page does not apply to you.
Also, note that you cannot create a backup from iOS, you will need to use a desktop computer (Windows or Mac OS X) or Android device.
Contents
How to create a secure archive file of your data
Windows / Mac OS X
- Launch Dashlane and log in to your account
- Select File > Export > Dashlane secure archive from the top menu (or press ⌘ + ⇧ + S on Mac OS X)
- Enter your Master Password (if required)
- Save the file in a safe place
Your whole account is exported in this process. It is currently not possible to export only part of your data. Once exported, you can rename and move the file wherever you like on your computer. When restoring from this backup, the file's name or location don't matter.
Android
- Launch Dashlane and log in to your account
- Select Settings > General > Export your Vault from the Menu tab on the left
- Enter your Master Password to encrypt the backup
- Save the file in a safe place
How to import your secure archive file to your new business account
When restoring data from a backup file, data from your whole account is then imported to the new account. It is not currently possible to choose to import only some of your exported data.
Windows / Mac OS X
- Launch Dashlane and log in to your account
- In order to avoid duplicates, make sure that your new business account does not contain any data that was previously exported to the backup file
- Select File > Import > Dashlane secure archive from the top menu
- Select the file that you previously exported
- Enter the Master Password used to cipher the backup file (i.e. the Master Password that you used for your personal Dashlane account at the time you exported the file)
Android
- Launch Dashlane and log in to your account
- In order to avoid duplicates, make sure your account does not contain any data which may be at the same time in your account and in your backup file
- Select Settings > General > Restore your Vault or Import Passwords > From an encrypted backup file from the Menu tab on the left
- Select the file that you exported previously
- Enter the Master Password used to encrypt the backup file (i.e. the Master Password you had on your account at the time you exported the file)
Migrating your data from other password managers
Please refer to these articles if you have data saved on other password managers that you would like to migrate to your new business account:
How to import from PasswordWallet
What will happen to the charge made to my personal account
In order for you to not lose access to any Premium features, you can be subscribed to both Dashlane Premium and a business plan at the same time. Should you be made part of a business plan and not wish to maintain your personal Premium subscription, please contact our User Support.
To read more about what happens when you leave your business plan, please refer to this article.