Exporting and importing passwords

When invited to your company's Dashlane plan, you may already have a personal Dashlane account with a different login email. To combine the data in these two accounts, you can migrate your data from your personal account to your new business account using a secure Dashlane archive file (DASH).

You must use a desktop computer (Windows or macOS) or an Android device to create a backup. You can't create a backup using an iOS device.

If you're invited to join a Dashlane Business plan with SSO enabled, you currently can use only an Android device to import your data.

Note: If you're upgrading your existing account from Dashlane Free, Essentials, Premium, or Family to a business account, you do not need to complete the steps on this page because you don't need to export/import your data.

How to create a secure archive file of your data

Web app export

Prerequisites

To use this feature, you must be running version 6.2130.0 or above of the Dashlane extension. For business users, this feature is available in version 6.2134.1 or above of the Dashlane extension.

This feature is compatible with the following browsers:

• Chrome (and other Chromium-based browsers such as Opera and Brave)
• Firefox
• Edge
• Safari

How to export from the web app

1. Go to My Account in the bottom left corner of the page and select Export Data.
2. If required, enter your Master Password and click Unlock to access your secure data.
3. Under DASH: Dashlane Secure Archive, click Export to DASH.

   

4. When prompted, create a unique password to encrypt the file. Make sure to remember this password because you'll need it to decrypt the file!
5. Confirm your password and click Export data to download an encrypted DASH file of your data.

Note: If you're a business plan member, this process will export data saved only in your Personal space. It will not export data saved in your company space even if your account admin has not enforced the data to be there.

Windows desktop app export

1. Launch the Dashlane desktop app and log in to your account.
2. Select File > Export data > Dashlane secure archive from the top menu.

   

3. Enter your Master Password if required.
4. Save the file in a safe place.

Note: If you're using a business account with Smart Space Management enabled, this process will not export data enforced under the company space.

macOS Dashlane - Legacy desktop app export

Note: If you're using the new Dashlane app for Safari, please export your data using the web app.

1. Launch the Dashlane - Legacy desktop app and log in to your account.
2. Select File > Export > Dashlane secure archive from the top menu (or press ⌘ + ⇧ + S).

   

3. Enter your Master Password if required.
4. Save the file in a safe place.

Android export

1. Launch Dashlane and log in to your account.
2. Select Settings > General > Export your Vault from the Menu tab on the left.

   

3. Enter your Master Password to authenticate yourself and choose a password to encrypt the backup. Make sure to remember this password because you'll need it to decrypt the file!
4. Save the file in a safe place.

How to import your secure archive file to your new business account

When restoring data from a backup file, data from your whole account is imported into the new account. It is not possible to choose to import only some of your exported data.

Windows desktop app import

1. Launch the Dashlane desktop app and log in to your account.
2. To avoid duplicates, make sure your account does not contain data that might also be in your backup file.
3. Select File > Import Data > Dashlane secure archive from the top menu.

   

4. Select the file that you previously exported.
5. Enter the Master Password used to encrypt the backup file. That password is either 1) the Master Password you had on your account when you exported the file from the desktop app on Windows or macOS, or 2) the password you created when exporting the file from the web app or Android.

macOS Dashlane - Legacy desktop app import

Note: If you're using the new Dashlane app for Safari and need to use the import feature on a computer, please download the desktop app.

1. Launch the Dashlane - Legacy desktop app and log in to your account.
2. To avoid duplicates, make sure your account does not contain data that might also be in your backup file.
3. Select File > Import > Dashlane secure archive from the top menu (or press ⌘ + ⇧ + O).

   

4. Select the file that you exported previously.
5. Enter the Master Password used to encrypt the backup file. That password is either 1) the Master Password you had on your account when you exported the file from the desktop app on Windows or macOS, or 2) the password you created when exporting the file from the web app or Android.

Android import

1. Launch Dashlane and log in to your account.
2. To avoid duplicates, make sure your account does not contain data that might also be in your backup file.
3. Select Settings > General > Restore your Vault or Import Passwords > From an encrypted backup file from the menu tab on the left.

   

4. Select the file that you previously exported.
5. Enter the Master Password used to encrypt the backup file.

Migrating your data from other password managers

Please refer to these articles if you have data saved on other password managers that you would like to migrate to your new business account:

• How to import from PasswordWallet
• How to import from LastPass
• How to import from 1Password
• How to import from KeePass
• How to import from RoboForm
• How to import a CSV file