Dashlane helps you manage your online life with websites and apps using passkeys. For the moment, not all sites and apps have the technology to do so. For sites and apps set up for passkey login, you can save, store, and log in with passkeys using any Dashlane app.
The passkeys you store in our app are synced across your devices, and you can use them to log in anywhere you use Dashlane.
What are passkeys?
Can I log in to Dashlane with a passkey?
Create a passkey and save it in the Dashlane web app
If you want to create a passkey, the process starts on the sign-in page or in the settings of the website or app where you intend to use the passkey.
For more information on creating passkeys, visit the support website for the site or app where you want to use passkeys to log in. You can also check out our articles on securing your Amazon, Google, or Gitlab accounts with passkeys.
To store a passkey in Dashlane, you need to be logged in to the Dashlane app before creating the passkey. Follow these steps:
- Log in to the latest version of the Dashlane extension.
- Go to a website that uses passkeys, like Google or Adobe. You can also test passkeys on WebAuthn's demo site.
- Ask the site to set up a passkey. This process depends on the site you're using. Some sites ask you during login if you want to create a passkey. For other sites, you need to sign in and go to your account settings.
Here are some examples:
In Adobe, log in and go to the Sign-in and security section of your account settings. Then select Add in the Passkeys section.
For Google, sign in and go to the passkey setup page. Then select Create a passkey and Continue in the pop-up.
Visit Google's passkey setup pageFor WebAuthn, enter a username and select Register.
Visit WebAuthn - Dashlane asks if you want to create a new passkey for this site. Select Confirm. If asked, enter your Master Password or use biometrics, and select Unlock. Dashlane creates a passkey for the site.
Tip: Some websites and apps require an additional verification step for passkeys called "user verification." If your Dashlane account uses a Master Password, you'll need to enter it or use biometrics like your face or fingerprint when logging in. If you have a passwordless Dashlane account, you'll be prompted to enter the PIN you use to log into your account.
Turn on biometric unlock for the web app
Example from Adobe:
Log in with a passkey saved in the Dashlane web app
- Log in to the latest version of the Dashlane extension.
- Go to a website with a passkey saved in Dashlane.
- Enter your username or select the account you want to log in with. You may need to specify that you want to log in with a passkey, not a password. For example, if Adobe asks you to enter your password, select Sign in with passkey.
- Some websites and apps require an additional verification step for passkeys. If your Dashlane account uses a Master Password, you'll need to enter it or use biometrics like your face or fingerprint when logging in. If you have a passwordless Dashlane account, you'll be prompted to enter the PIN you use to log into your account.
More about user verification for passkeys
Turn on biometric unlock for the web app - Dashlane asks if you want to log in to the site. Select Confirm to access your account.
Example from Adobe:
Manage passkeys in the web app
You can view, edit, and delete passkeys in the Dashlane web app. A Passkeys section appears in the Dashlane web app when you add your first passkey to Dashlane.
To make changes, select the passkey you want to edit. You can change the Item name to choose how the passkey is labeled in your vault or add important information in the Note. Professional plan members can choose whether to store the passkey in their Personal or Business Space. When you make any of these changes, a Save button appears for you to save your changes.
To delete a passkey in the web app, select the passkey and then Delete. Then confirm by selecting Delete passkey.
Create a passkey and save it in the Dashlane Android app
You can save passkeys for Android apps in Dashlane. The process starts on the sign-in page or in the settings of the app where you want to use the passkey. Make sure you're logged in to the Dashlane app before creating the passkey.
Note: You can also save passkeys for websites in the Chrome browser on your Android device. But you need to take extra steps to turn on passkeys in Chrome on Android. Open Chrome and enter "chrome://flags" in the address bar. Select the dropdown menu for the flag Android Credential Management for passkeys. Select Enable for 3rd party passkeys. Close and reopen Chrome.
To save a passkey with the Dashlane Android app, follow these steps:
- Log in to the latest version of the Dashlane Android app.
Update to the latest version of Dashlane
Log in to Dashlane - Go to an app that uses passkeys.
- Ask the app to set up a passkey. This process will depend on the app you're using.
For more information on creating passkeys, visit the support website for the site or app where you want to use passkeys to log in. You can also check out our articles on securing your Amazon, Google, or Gitlab accounts with passkeys.
- Dashlane asks if you want to create a new passkey for this app. Select Continue. If asked, enter your Master Password, and select Unlock. Dashlane creates a passkey for the app.
Tip: Some websites and apps require an additional verification step for passkeys, which means you'll have to use your Master Password, face, fingerprint, or a PIN code when logging in. To make logging in with a passkey easier, turn on biometric unlock or PIN lock.
Turn on biometric unlock or PIN lock for the Android app
Log in with a passkey saved in the Dashlane Android app
- Log in to the latest version of the Dashlane Android app.
- Go to an app where you have a passkey saved in Dashlane.
- Enter your username or select the account you want to log in with. You may need to specify that you want to log in with a passkey, not a password.
- Some sites and apps require an extra verification step when you log in with a passkey. For these sites and apps, you'll have to enter your Master Password. You can also use biometrics or a PIN code if you've turned on the settings Biometric unlock or PIN lock for the Android app.
More about user verification for passkeys
Turn on biometric unlock or PIN lock for the Android app - Dashlane asks if you want to log in to the site. Select Confirm to access your account.
Manage passkeys in the Dashlane Android app
You can view, edit, and delete saved passkeys in the Dashlane Android app. Passkeys appear with your other logins in your vault but have a passkey icon to distinguish them from password-based logins.
To edit, select the passkey and then select the pencil icon. You can change the Item name to choose how the passkey is labeled in your vault or add important information in the Note. Professional plan members can choose whether to store the passkey in their Personal or Business Space. Select the checkmark to save your changes.
To delete, select the passkey and then select the pencil icon. Select Delete and then confirm in the pop-up.
You need Android 14 to create and store passkeys with Dashlane. You also need to turn on Dashlane Autofill for your Android device. Due to a temporary issue with Google, you might not be able to turn on Autofill through the Dashlane app. To fix this problem, go to the Passwords, passkeys, and data services section in your Android device settings and select Dashlane. If you don't see a Dashlane option, select None, and a full list of providers should appear.
Read more about Dashlane's Android passkey support on our blog
Create a passkey and save it in the Dashlane iPhone app
If you want to create a passkey, the process starts on the sign-in page or in the settings of the website or app where you intend to use the passkey. But to store a passkey in Dashlane, you need to be logged in to the Dashlane app before creating the passkey. Follow these steps:
- Log in to the latest version of the Dashlane iPhone app.
- Go to an app or website that uses passkeys.
- Ask the app or website to set up a passkey. This process depends on the app or site you're using. Some sites ask you during login if you want to create a passkey. For other sites, you need to sign in and go to your account settings.
For more information on creating passkeys, visit the support website for the site or app where you want to use passkeys to log in. You can also check out our articles on securing your Amazon, Google, or Gitlab accounts with passkeys.
- Dashlane asks if you want to create a passkey. Select Continue, and Dashlane will create a passkey for the app.
Tip: Some websites and apps require an additional verification step for passkeys, which means you'll have to use your Master Password, Touch ID, Face ID, or a PIN code when logging in. To make logging in with a passkey easier, turn on Touch ID, Face ID, or PIN code for your Dashlane iPhone app.
Turn on Touch ID, Face ID, or a PIN code for your iPhone app
Example from Adobe:
Log in with a passkey saved in the Dashlane iPhone app
- Log in to the latest version of the Dashlane iPhone app.
- Go to an app or website where you have a passkey saved in Dashlane.
- Enter your username or select the account you want to log in with. You may need to specify that you want to log in with a passkey, not a password.
- Some sites and apps require an extra verification step when you log in with a passkey. For these sites and apps, you'll have to enter your Master Password. You can also use Touch ID, Face ID, or a PIN code if you've turned these settings on for the iPhone app.
More about user verification for passkeys
Turn on Touch ID, Face ID, or a PIN code for the iPhone app - Dashlane asks if you want to log in to the site or app. Select Continue to access your account.
Example from Adobe:
Manage passkeys in the Dashlane iPhone app
You can view, edit, and delete saved passkeys in the Dashlane iPhone app. Passkeys appear with your other logins in your vault but have a passkey icon to distinguish them from password-based logins.
You can manage your passkey directly in your vault by selecting the 3-dot menu next to the login. From the 3-dot menu, you can select Copy username, Open website, Edit, or Delete.
You can also select the passkey and then select the Edit. You can change the Item name to choose how the passkey is labeled in your vault or add important information in the Notes. Professional plan members can choose whether to store the passkey in their Personal or Business Space.
Select Save in the upper-right corner to save your changes.
You need iOS 17 or later to manage passkeys in the Dashlane iPhone app.
How to download iOS 17
Create a passkey and save it in the Dashlane macOS app
If you want to create a passkey, the process starts on the sign-in page or in the settings of the website or app where you intend to use the passkey. But to store a passkey in Dashlane, you need to be logged in to the Dashlane app before creating the passkey. Follow these steps:
- Log in to the latest version of the Dashlane macOS app.
- Go to an app or website that uses passkeys.
- Ask the app or website to set up a passkey. This process depends on the app or site you're using. Some sites ask you during login if you want to create a passkey. For other sites, you need to sign in and go to your account settings.
For more information on creating passkeys, visit the support website for the site or app where you want to use passkeys to log in. You can also check out our articles on securing your Amazon, Google, or Gitlab accounts with passkeys.
- Dashlane asks if you want to create a passkey. Select Continue, and Dashlane will create a passkey for the app.
The passkey appears in your Logins list with a special icon, shown as a person with a key.
Tip: Some websites and apps require an additional verification step for passkeys, which means you'll have to use your Master Password, Touch ID, or a PIN code when logging in. To make logging in with a passkey easier, turn on Touch ID or PIN code for your Dashlane macOS app.
Turn on Touch ID or a PIN code
Log in with a passkey saved in the Dashlane macOS app
If you want to see passkeys in action, check out the video in the iPhone section
- Log in to the latest version of the Dashlane macOS app.
- Go to an app or website where you have a passkey saved in Dashlane.
- Enter your username or select the account you want to log in with. You may need to specify that you want to log in with a passkey, not a password.
- Some sites and apps require an extra verification step when you log in with a passkey. For these sites and apps, you'll have to enter your Master Password. You can also use Touch ID or a PIN code if you've turned these settings on for your Dashlane macOS app.
More about user verification for passkeys
Turn on Touch ID or a PIN code - Dashlane asks if you want to log in to the site or app. Select Continue to access your account.
Manage passkeys in the Dashlane macOS app
You can view, edit, and delete saved passkeys in the Dashlane macOS app. Passkeys don't appear in a separate section in the left menu. Find your passkeys in the Logins section of your vault with a passkey icon, shown as a person with a key.
You can manage your passkeys directly in your vault. Select the 3-dot menu in a passkey's row and select Copy username, Open website, Edit, or Delete.
You can also select the passkey in the Logins section and then select the Edit. You can change the Item name to choose how the passkey is labeled in your vault or add important information in the Notes. You can also Delete the passkey. Professional plan members can choose whether to store the passkey in their Personal or Business Space.
Select Save in the upper-right corner to save your changes.
Common questions about using passkeys in Dashlane
Is it possible to have both passwords and passkeys for a site?
Yes. As the online world transitions to passkeys, you'll probably use a mix of passkeys and passwords to log in to your different accounts. On some websites and apps, you'll be able to choose whether you log in with a passkey or a password.
With Dashlane, you can use either type of login. When you go to websites and apps that are set up to use both passkeys and passwords, you can choose how you log in. When you select the login field for one of these sites, a pop-up will open showing any logins you've saved in Dashlane for the site.
You can select a password login, shown with a lock icon, and Dashlane autofills your login information before you sign in. Or you can select a passkey login, shown with a passkey icon, and we'll log you in directly. You can also select Use a different passkey to use a passkey that is saved somewhere other than Dashlane, like your browser.
Note: Dashlane is using "Conditional UI" to navigate the transition to passkeys. The UI, or "user interface," is everything you see and interact with when using a website or app. With Conditional UI, the user interface adapts to the type of login you're using. For websites and apps that use both passkeys and passwords, you see one user interface but can use either type of login to access your account.
What happens if I lose the device where I store my passkeys?
If you use Dashlane to manage passkeys, your passkeys remain available in your vault, which you can access on any device. For example, if you lose your phone, you can still log in to Dashlane on your computer and use your passkeys to access your accounts. The Dashlane app on your lost phone remains protected by your PIN, fingerprint, Face ID, or Master Password.
Apple Keychain/Passwords and Google’s password manager give the option to store passkeys in the cloud. So, if you lose an iPhone or Android device where you’ve stored passkeys, you’ll still likely have access to them from other devices.
If you can't access your passkeys on any device, the process for recovering your account will depend on the website or app you’re using. For accounts that use both passkeys and passwords, you’ll likely be able to use your password to recover the account. Some sites and apps might send you a recovery email like they do when you reset your password.
Can I share, import, and export passkeys with Dashlane?
You can’t share passkeys yet. But we’re working on adding this feature. For the time being, many websites and apps are using both passkeys and passwords at the same time. So you can share a password instead if you want someone else to access your account.
Dashlane and other companies are working on making it possible to import and export passkeys between password managers. But the technology to do so isn't available yet.
Can I back up passkeys saved in Dashlane?
You can export passkeys and other data in your Dashlane account to a DASH file, which is a secure file protected with a password. You can also export Dashlane data to a CSV file, but this format isn't encrypted and won't include your passkeys.
You can keep the DASH file as a backup of all your data. You can then use this file to import your data to a new Dashlane account or back into your existing account.
What's the difference between passkeys and biometrics?
Biometrics is when you use your face or fingerprint to access an account. In some cases, you can use a biometric login with passkeys. For example, if you save a passkey on an Apple device, you might be asked for your Face ID or Touch ID when you log in using the passkey. In this case, your Face ID or Touch ID proves that you're the one logging in.
When you use Dashlane to store a passkey, you won't use biometrics to log in to the account you're trying to access. Instead, the fact that you've already logged in to Dashlane on your device proves that you're the one logging in. A Dashlane pop-up asks if you want to log in with a passkey, and you select Confirm to access your account.
Does Dashlane ever use biometrics?
Dashlane uses biometrics for other features that don't involve passkeys. When you've already logged in to Dashlane, you can use biometrics like your face or fingerprint to unlock your Dashlane account. We call this "biometric unlock." These features give you safe and easy access to your account without requiring you to enter your Master Password every time you log in.
Biometric unlock can feel just like logging in with a passkey that uses biometrics. But what happens behind the scenes on a technical level is different from passkey login.
Biometric unlock for the web app
Unlock the Android app with biometrics or a PIN code
Unlock the Apple app with biometrics or a PIN code
Use Touch ID to unlock the macOS app
How do passkeys work on websites with extra user verification?
For security reasons, some websites have an extra “user verification” step when you save or log in with a passkey. User verification means the website is asking for extra proof that the person logging in is who they say they are.
The user verification process depends on whether you have an account protected by a Master Password or a passwordless Dashlane account.
With a Dashlane account protected by a Master Password, you'll be asked for your Master Password during the user verification step when you log in with a passkey. But you can simplify the process by turning on our biometric unlock feature. Biometric unlock lets you use biometrics like your face or fingerprint instead of a Master Password to verify your identity.
Biometric unlock is available on the latest versions of Chrome, Edge, Brave, and Opera—but not Firefox. If you use passkeys on a site with a user verification step in Firefox or another browser where biometric unlock isn’t available, you’ll be asked to use your Master Password instead.
If you have a passwordless Dashlane account, you use a PIN to protect your account. When using a passkey to log in to a website, you’ll use this PIN for the user verification step.
Important: If you type the PIN incorrectly 3 times it will be disabled and you will be logged out. You will need to log in again using the security challenge or by using the account security key if you don’t have another logged-in device.
Passwordless login for your Dashlane account
What if I log into Dashlane with single sign-on (SSO)?
If you are a member of a professional plan using single sign-on (SSO) to log in, the biometric unlock and PIN unlock features are currently unavailable.
You can still create and use passkeys for websites or services that don’t require an extra “user verification” step. You won’t be able to do the same for services that require this extra layer of security. This capability will come at a later date.
Next steps
Dashlane helps you manage passkeys for any websites that are set up to use them. But remember, there may be some kinks to work out. You'll be able to use Dashlane to manage your passkeys in more places as more websites and platforms start using this login method.
To see which apps and websites use passkeys, check out our passkey directory