PIN unlock is turned on automatically when you create a passwordless account in the web app.
Passwordless login for your Dashlane account
With PIN unlock, you can open the Dashlane web app and extension with a 6-digit PIN code. You need to install the Dashlane Smart Extension in your browser to use PIN unlock.
Install the Dashlane Smart Extension
The PIN you create is specific to the computer and browser where you turned on PIN unlock. If you want to change your PIN, turn it off and on again and choose a new PIN code. If you want to turn on PIN unlock for a different computer or browser, you'll have to log in to Dashlane first using your Master Password or the security challenge for passwordless accounts.
Turn on PIN unlock for the web app and extension
- Log in to the Dashlane web app
- Open the My account menu. Then select Settings.
- Select Security settings.
- Turn on the PIN unlock setting.
- In the pop-up, enter your Master Password and select Next. If you have a passwordless account or you logged in within the last 5 minutes, you won't see this pop-up.
- Choose a PIN code and select Next.
- Confirm by entering your PIN code again.
Your PIN is now active. After locking your app, you'll need your PIN to get back in. If you have an account protected by a Master Password, we'll ask for your password from time to time to make sure you remember it.
Your app locks when you close your browser, restart your device, or select Lock in the web app or extension pop-up. If you leave your browser open, your account remains unlocked, even if you close the Dashlane tab.
Open the web app and extension with your PIN
Your app locks when you close your browser, restart your device, or select Lock in the web app or extension pop-up. After locking your app, you'll need your PIN or Master Password to get back in.
- Select the Dashlane D icon in your browser's toolbar to open the extension pop-up.
- Enter your PIN code, and your account opens in the extension pop-up. If you have an account protected by a Master Password, you can select Use Master Password instead if your PIN code isn't working.
- Select Open the web app. The app opens in your browser.
Turn off PIN unlock for the web app and extension
- Select the Dashlane D icon in your browser's toolbar. Enter your PIN code if necessary. Then in the pop-up, select Open the web app.
- In the web app, select the My account menu. Then select Settings.
- Select Security settings.
- Turn off the PIN unlock setting.
Tip: If you're already using PIN unlock and want to change your PIN code, turn the setting off and on again and choose a new PIN code.
Other options for opening Dashlane apps with biometrics or a PIN code
Biometric unlock for the web app
Unlock the Dashlane macOS app with Touch ID
Open the Dashlane Apple app with Face ID, Touch ID, or a PIN
Open the Android app with your fingerprint or PIN code