Dashlane Free and Essentials plans, Dashlane Starter, and trials of our Premium plans don't come with VPN protection. We offer VPN protection with Dashlane Premium and Premium Plus, Dashlane Friends & Family, Dashlane Team and Business plans.
A virtual private network (VPN) provides an extra layer of protection for your online life. You can browse the internet from an unsecured network and generally increase your privacy online.
We partner with Hotspot Shield to provide their Premium VPN service and 24/7 Tech Support. You can set up your Hotspot Shield Premium account directly from your Dashlane app.
Who can use the Hotspot Shield VPN?
You can use the Hotspot Shield VPN if you're a member of any of these Dashlane plans:
- Dashlane Premium or Premium Plus
- Dashlane Friends & Family
- Dashlane Team or Business
If your plan includes VPN access, the VPN tab will appear in the menu of your Dashlane web or mobile app.
These Dashlane plans don't include VPN access:
- Dashlane Free or Essentials
- Dashlane Starter
- Any Dashlane Premium trial or a plan provided as part of a partnership program, such as special student offers
Want to sign up for a plan with a VPN?
Set up your Hotspot Shield account
The process for setting up your VPN depends on how you use Dashlane.
In the web app
- Select VPN in the Security Tools section of the menu.
- Enter the email address you want to use with Hotspot Shield. Dashlane autofills your account contact email, but you can choose another email address.
- Read Hotspot Shield's Terms of Service and Privacy Policy. Select the I agree checkbox and then Activate account. Dashlane automatically creates a secure password for the account.
- Next, download the Hotspot Shield app. Go to the box named Access your VPN via the Hotspot Shield app, and select Download it.
In the Android app
- Select VPN in the Security Tools section of the menu.
- On the Virtual private network screen, select Activate account.
- Enter the email address you want to use with Hotspot Shield. Dashlane autofills your account contact email, but you can choose another email address.
- After reading Hotspot Shield's Terms of Service and Privacy Policy, select the I agree checkbox and then Confirm. Dashlane automatically creates a secure password for the account.
- Next, download the Hotspot Shield app by selecting Get the App on the VPN page. You can also search for the Hotspot Shield app in your mobile device app store.
In the iOS app
- Go to the Tools menu and select VPN.
- On the Virtual private network page, select Activate account.
- Enter the email address you want to use with Hotspot Shield. Dashlane autofills your account contact email, but you can choose another email address.
- After reading Hotspot Shield's Terms of Service and Privacy Policy, select the I agree checkbox and then Confirm. Dashlane automatically creates a secure password for the account.
- Next, download the Hotspot Shield app by selecting Launch Hotspot Shield on the Virtual private network screen.
- . You can also search for the Hotspot Shield app in your mobile device app store.
In the Safari web app
- Select VPN in the Security Tools section of the menu.
- On the Virtual private network screen, select Activate account.
- Enter the email address you want to use with Hotspot Shield. Dashlane autofills your account contact email, but you can choose another email address.
- After reading Hotspot Shield's Terms of Service and Privacy Policy, select the I agree checkbox and then Confirm. Dashlane automatically creates a secure password for the account.
- Next, download the Hotspot Shield app by selecting Launch Hotspot Shield on the Virtual private network screen.
Want to download the Hotspot Shield app directly?
Turn on your Hotspot Shield VPN
Open the Hotspot Shield app and select Sign in. Then, enter the email address and password saved in the VPN section of your Dashlane app.
You can use the Copy button next to your Hotspot Shield login info in the Dashlane app. Or you can use Dashlane's autofill feature to enter your login info automatically.
After you're signed in, select the power button to turn on your VPN.
Set up VPN for Team or Business plans
Admins can set up VPN for their Team or Business plan members. Open the Admin Console, select Settings, then Policies. Then, select Security and turn on the VPN setting.
Plan members need to log in again before they see the VPN feature in their accounts.
Hotspot Shield Tech Support
With Hotspot Shield Premium, you have access to 24/7 tech support. The Hotspot Shield support team can help with issues related to your connection and internet speed. They can also answer general questions about your VPN.
Go to the Hotspot Shield website and select Support to access answers to common questions. If you're signed in to Hotspot Shield, you can also select Live Chat or Email Us to connect directly to the support team.