Secure File Storage allows Premium users to keep important documents at their fingertips without having to worry about losing them or someone getting unwanted access to them.
Secure File Storage uses the same powerful encryption and security infrastructure protecting your passwords and Secure Notes to store documents in your Dashlane app.
Wherever you have access to your devices, you'll have access to those files. And because Dashlane backs up your encrypted data, you never have to worry about losing your files.
IMPORTANT: The feature hasn’t been added to the web app yet, but we're very close to releasing it in the next few weeks (note if you're using Dashlane in Firefox, it could take more time.) Rest assured that your files are safe and you can download them from our mobile apps until they're available in the web app. If you're a Safari user, you can also manage Secure files using the new Dashlane app for Safari users. Be sure to check out the steps to install the Safari app and the Minimum requirements for each app.
Contents
File storage details
Secure Document Storage allows you to store the most common document, media, and compressed files. Accepted file types include the following:
- Documents: DOC, DOCX, KEY, NUMBERS ODS, ODT, PAGES, PDF, PPT, PPTX, TXT, XLS, XLXS
- Media: 3GP, AAC, AVI, BMP, FLAC, GIF, JPG, M4A, MKV, MOV, MP3, MP4, MPG, OGG, PNG, RAW, TIFF, WAV, WEBM, WMV
- Other: 7Z, DB, RAR, ZIP
- Documents without extensions
Dashlane allows you to store up to 1 GB of files within your account. Individual files are currently limited to less than 50 MB in size.
Important notes:
- For security reasons, we currently do not allow you to preview attachments within Dashlane. To view them, you must download them.
- For now, you cannot share Secure Notes that have attachments.
- If you are no longer a Premium or trial plan user and previously created secure files, you can keep those files but cannot add new ones.
Manage secure documents in the new Dashlane app for Safari
How to store a file in the new Dashlane app for Safari
- Create or open an existing Secure Note to attach your file to.
- To open the page that lists the files attached to the note, tap the paperclip icon in the menu bar at the bottom of the screen.
- Tap the plus sign (+) in the upper right-hand corner and select the file to upload.
How to open a file in the new Dashlane app for Safari
- Click the file in the list of files attached to the Secure Note and select Open.
- Choose where to display or download the file. For security reasons, we currently do not allow you to preview your attachments directly within Dashlane.
How to delete a file in the new Dashlane app for Safari
- Click the file in the list of files attached to the Secure Note, select Delete, and confirm the action because it cannot be undone.
Manage secure documents on your iOS mobile device
How to store a file on your iOS device
- Create or open the existing Secure Note you want to attach your file to.
- Tap the paperclip icon in the menu bar at the bottom of the screen to open the page that lists the files attached to the note.
- Tap the plus sign (+) in the upper right-hand corner.
- Select the file you want to upload.
Once you've saved your note, the icon in your list of Secure Notes will show a small paperclip to indicate that the note now has an attachment.
How to open a file on your iOS device
- Tap the file in the list of files attached to the Secure Note and tap Open.
- Choose where to display or download the file. For security reasons, we currently do not allow you to preview your attachments directly within Dashlane.
How to delete a file on your iOS device
- Tap the file in the list of files attached to the Secure Note, select Delete, and confirm the action because it cannot be undone.
Manage secure documents on your Android mobile device
How to store a file on your Android device
- Create or open the existing Secure Note you want to attach your file to.
- Tap the paperclip icon in the menu bar at the bottom of the screen to open the page that lists the files attached to the note.
- Tap the plus sign (+) in the lower right-hand corner and select the file you want to upload.
Once you have saved your note, the icon in your list of Secure Notes will show a small paperclip to indicate that the note now has an attachment.
How to open a file on your Android device
- Tap the file in the list of files attached to the Secure Note and tap Open.
- Choose where to display or download the file. For security reasons, we currently do not allow you to preview your attachments directly within Dashlane.
How to delete a file on your Android device
- Tap the file in the list of files attached to the Secure Note, select Delete, and confirm the action because it cannot be undone.
Manage secure documents in the desktop application
IMPORTANT: This information applies to Dashlane's desktop apps, which are no longer available.
How to store a file in the desktop app
- Create or open an existing Secure Note you want to attach your file to.
- Click Attach a file in the upper-right corner of the note, which prompts you to select the file on your device that you want to upload.
Once you have attached a file to a Secure Note, it appears on the Attached files tab in the note. Once you have saved your note, the icon in your list of Secure Notes will show a small paperclip to indicate that the note now has an attachment.
For example, if you're traveling abroad, you might create a "Travel Docs" note and attach scans of your passport or other important documents to it.
How to download a file in the desktop app
- Hover over the entry for that file and click Download.
- Choose where to download the file. For security reasons, we currently do not allow you to preview your attachments directly within Dashlane.
How to delete a file in the desktop app
- Hover over the entry for that file, click Delete, and confirm the action as it cannot be undone.
When you delete a Secure Note, you delete all of the files attached to that note. Be sure you want to delete all the files because this cannot be undone.