The Dashlane Customer Support team is ready to help you with any issue or question. We also want to empower you to find the information you need. This article lists the items to check when you run into a problem and some of the most common questions.
If you can't find what you need here, search the rest of our articles from the search box at the top of the page. If you still need help after that, please reach out! Contact Customer Support
When you run into a problem, first check these items: |
Check the minimum requirements for using Dashlane on your device Check Dashlane on your device for any available updates Check the Status page to see whether Dashlane is working as expected |
If you still need help, check out these common questions: |
|
I paid for Dashlane but don't see my subscription in the app. What do I do? |
|
How do I reset my Master Password with biometrics like my fingerprint or face? |
|
Which recovery options are available for my Dashlane account? |
|