With our Dashlane Free plan, you can store up to 50 passwords on one device. To access your Dashlane account on a new device, you must unlink the previous device. Unlinking your previous device removes your data from that device and securely transfers it to the new device.
In the past, our users occasionally encountered situations (such as your device being lost, stolen, broken, or reset) that would cause their data to be lost. We introduced the One-Device Limit experience so that your data is backed up on our servers so you can download it once you sign in to your account again.
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On the web
After entering your Dashlane ID and Master Password to log in to your account on the web app, you'll see a screen informing you that Your plan supports only 1 device.
On this screen, you have two options: Upgrade to Essentials or Unlink device.
- To upgrade, you can either click Compare all plans to help you decide which Dashlane plan is best for your needs or click Upgrade to Essentials to upgrade to our Essentials plan.
- To use your Dashlane account on this device, select Unlink device. Confirm your choice on the next screen by tapping Unlink. Dashlane then removes your data from the previously linked device and securely transfers it to the new device. Once the transfer is complete, you can access your Password vault and use Dashlane as you normally would.
On mobile
After entering your Dashlane ID and Master Password to log in to your account on your mobile app, you'll see a screen informing you that Your plan supports only 1 device.
On this screen, you have two options: Upgrade to Essentials or Unlink device.
- To upgrade to Dashlane Essentials, tap on Upgrade to Essentials.
- To use your Dashlane account on this device, select Unlink device. Confirm your choice on the next screen by tapping Unlink. Dashlane then removes your data from the previously linked device and securely transfers it to the new device. Once the transfer is complete, you can access your Password vault and use Dashlane as you normally would.
Upgrade to Essentials to unlock more devices
If you want to access your Dashlane data on two devices at the same time, you can upgrade to our Essentials plan.
Selecting Upgrade while logging in to your account will open a window with more information about the pricing and features included in our plan offerings. The summaries will help you decide which Dashlane plan is best for your needs.