With our Dashlane Free plan, you can store up to 50 passwords on one device. To access your Dashlane account on a new device, you must unlink the previous device. Unlinking your previous device removes your data from that device and securely transfers it to the new device.
In the past, our users occasionally encountered situations (such as your device being lost, stolen, broken, or reset) that would cause their data to be lost. We introduced the One-Device Limit experience so that your data is backed up on our servers so you can download it once you sign in to your account again.
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On the web
After entering your Dashlane ID and Master Password to log in to your account on the web app, you'll see a screen informing you that Your plan supports only one device.
On this screen, you have two options: Upgrade to Premium or Unlink previous device.
- To upgrade to our Premium plan, click Upgrade to Premium. You can also click See plan options to help you decide which Dashlane plan is best for your needs.
- To use your Dashlane account on the device you're using now, click Unlink previous device. Confirm your choice on the next screen by clicking Unlink. Dashlane then removes your data from the previously linked device and securely transfers it to the new device. Once the transfer is complete, you can access your Password vault and use Dashlane as you usually would.
On mobile
After entering your Dashlane ID and Master Password to log in to your account on your mobile app, you'll see a screen informing you that Your plan supports only one device.
On this screen, you have two options: Upgrade to Premium or Unlink device.
- To upgrade to our Premium plan, tap Upgrade to Premium. You can also compare plans to choose which one is best for your needs.
- To use your Dashlane account on the device you're using now, tap Unlink previous device. Confirm your choice on the next screen by tapping Unlink. Dashlane then removes your data from the previously linked device and securely transfers it to the new device. Once the transfer is complete, you can access your Password vault and use Dashlane as you usually would.
Upgrade to a paid plan to unlock more devices
If you want to access your Dashlane data on more than one device at the same time, you can upgrade to one of our paid plans. You can compare plans to choose which one is best for your needs.
While logging in to your account, select Upgrade to open a window with more information about the pricing and features included in our plan offerings.