Due to changes in business priorities, we've discontinued the Dashlane Authenticator app as of May 13, 2024. If you still have the app installed and use it for protecting your Dashlane account with 2FA, you need to turn off 2FA and fully remove the Dashlane Authenticator app. We can't guarantee the Dashlane Authenticator app will function properly, and it might lead to login issues. If you want to use 2FA to log in to Dashlane, you can download a separate authenticator app, like Google or Microsoft Authenticator.

Use 2-factor authentication (2FA) to log in to your Dashlane account

In most situations, you don't need to do anything regarding this discontinuation. Dashlane Authenticator isn't the Dashlane password manager app. Dashlane Authenticator was a separate app used only for 2-factor authentication (2FA).

You can still use the authenticator feature in the Dashlane password manager app to protect logins stored in your Dashlane account with 2FA. If you had both the Dashlane Authenticator and the main Dashlane app on the same mobile device before May 13, you can still find your 2FA tokens in the Authenticator section of the main Dashlane app. If you want to use 2FA to log in to Dashlane, you can download a separate authenticator app, like Google or Microsoft Authenticator.

Use 2-factor authentication (2FA) to log in to your Dashlane account

Were you using the Dashlane Authenticator alone without the Dashlane password manager app?

In this situation, you can export your 2FA tokens and transfer them to another authenticator app as long as you still have the Dashlane Authenticator on your device.

We recommend completing this process as soon as possible. If you were using the Dashlane Authenticator and the Dashlane password manager app together, you don't need to complete this process.

Transfer 2FA tokens from Dashlane Authenticator to another authenticator app