You can back up and restore data saved in Dashlane using a secure DASH file. You can export a DASH file to securely store any data you've saved in Dashlane—including logins, payment info, and Secure Notes—and then import your data into a new or existing Dashlane account whenever you want.
DASH files are "encrypted" or locked, which means no one can access the files without a password you create. DASH files can only be decrypted using this password and a Dashlane account.
You can use DASH files in these ways:
- Recover your data if you can't access your account
- Move your data from one Dashlane account to another
- Change the email you use with your Dashlane account
- Share data securely or access shared data during an emergency
Back up your data
To back up your data, you can export your data to a DASH file—an encrypted file that can only be used with a Dashlane account and a password you create. For all Dashlane plans, you can export data to DASH files using the web and Android apps. At this time, you can't export data using the iOS (Apple) or Safari apps.
If someone else has shared logins or Secure Notes with you without giving you "full rights," the items won't appear in your DASH export. If you have files attached to Secure Notes, download your Secure Notes file attachments before exporting.
Export to a DASH file in the web app
- In the My account menu, select Settings and then Export Data.
- If asked, enter your Master Password and select Unlock.
- Select Export to DASH.
Your Starter, Team, or Business plan admin may have turned on Smart Space Management. Then a message appears reminding you to move personal items from your Business Space to your Personal Space. Select Continue when ready.
- Create a password specifically for your DASH file export. Be sure to remember your password. You'll need this password to access your DASH file later. Select Export data.
Dashlane downloads the DASH file to your computer's Downloads folder or your default download location.
Export to a DASH file in the Android app
- Select the More icon, shown as three horizontal lines.
- In the Settings menu, select General and then Export your Vault. You may need to enter your Master Password and select Unlock.
- Create a password specifically for your DASH file export. Be sure to remember your password. You'll need this password to access your DASH file later. Select Encrypt and export.
Dashlane downloads the DASH file to your phone's Downloads folder.
Import your data
You can import data to a DASH file using the web app or the Android or iOS (Apple) mobile apps. At this time, you can't import data using the Safari app.
Import a DASH file in the web app
- In the My account menu, select Settings and then Import data.
- Select Dashlane backup (DASH) as the source. Then select Get started.
- Drag the file from your computer to the space provided, or select browse your computer files to search for the file on your desktop. After the file uploads, select Next.
- Enter the password you created when you exported the DASH file, and select Unlock. We import the data automatically into your account.
Import a DASH file in the Android app
- From the Home menu, select + Add item and then Logins.
- Select Want to import multiple passwords? Then select From an encrypted backup file.
- Find the file on your device and select Done.
- Enter the password you created when you exported the DASH file and select Unlock and restore.
Import a DASH file in the iOS app
- From the Settings menu, select General.
- Select Restore your vault.
- Open iCloud Drive, and select the file you want to import. Select Unlock.
- Enter the password you created when you exported the DASH file and select Import selected.
The DASH import password didn't work
If your password isn't opening the DASH file, make sure you're using the password you created when exporting the DASH file and not the Master Password for your Dashlane account. If you forgot the password for your DASH file, export a new DASH file using a new password.