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Lock your Dashlane app when you're not using it

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Lock your Dashlane app when you're not using it

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To lock Dashlane at any time, select Lock or Lock app. The option name varies by device. On mobile, you can also set Dashlane to lock automatically.

While Dashlane is locked, you can’t access your data and autofill is off. Unlock Dashlane to use both again.

Select where you want to lock Dashlane.

To lock Dashlane in your web browser, your account needs a Master Password. You also need to turn on PIN unlock, biometric unlock, or both.

Turn on PIN unlock 
Turn on biometric unlock

To lock Dashlane, select the Dashlane D icon in your browser toolbar to open the extension pop-up, then select More and Lock. You can also lock the extension from your Dashlane vault. Open the Vault menu in the top left of the page and select Lock.

If you have a passwordless account protected by a PIN code or security key, you don't have the option to lock the web version and extension. Instead, log out of your account. When you log out, the result is similar to when you lock an account with a Master Password. When you log out of an account protected by a PIN code or security key in your browser, you'll use your PIN code or security key to get back in.

Log out of a passwordless account protected by a PIN code

 

To lock Dashlane at any time, select the icon with 3 lines to open the side menu. Then select Lock app at the bottom of the menu.

If you've turned on PIN lock, biometric unlock, or both, or you have a passwordless Dashlane account, you'll use your fingerprint or PIN code to open Dashlane after you lock your Android app. If you don't have a passwordless account and haven't turned on PIN lock or biometric unlock on your mobile device, you'll need your Master Password to get back in.

Turn on PIN unlock 
Turn on biometric unlock
Create a passwordless account protected by a PIN

You can also set your app to lock automatically after you've been inactive. This setting ensures that no one can access your data, even if you lose your phone.

  1. Log in to the Dashlane Android app.
  2. Select the icon with 3 lines to open the side menu.
  3. Select Settings and then Security.
  4. Select Auto-lock time.

  5. From the menu, select a period of time. If you don't use Dashlane for the selected period, the app locks automatically.

    The timeout is automatically set to 15 minutes. But you can choose any amount of time between 5 seconds and 15 minutes. Select Never to turn Auto-lock off.

Turn on Auto-lock - Lock on exit to lock your app automatically whenever you leave it—when you go to the home screen, switch between apps, or close the screen.

  1. Log in to the Dashlane Android app.
  2. Select the icon with 3 lines to open the side menu.
  3. Select Settings and then Security.
  4. Select Auto-lock - Lock on exit.

If you turn off Auto-lock - lock on exit, we'll ask for your Master Password or your fingerprint if you've turned on biometric unlock.

To lock Dashlane at any time, select Settings in the bottom menu. Then select Lock app at the bottom of the screen.

If you've turned on Use Face ID, Use Touch ID, Use PIN, or both, or you have a passwordless Dashlane account, you'll use your Face ID or PIN code to open Dashlane after you lock your iPhone app. If you don't have a passwordless account and haven't turned on Use Face ID, Use Touch ID, or Use PIN on your mobile device, you'll need your Master Password to get back in.

Turn on PIN unlock 
Turn on Face ID
Create a passwordless account protected by a PIN

You can also set your app to lock automatically after you've been inactive. This setting ensures that no one can access your data, even if you lose your phone.

  1. Log in to the Dashlane iPhone app.
  2. Select Settings and then Security.
  3. For Auto-lock timeout, select the existing amount shown to open the menu, for example, 5 minutes.

  4. From the menu, select a period of time. If you don't use Dashlane for the selected period, the app locks automatically.

    You can choose an amount of time between 10 seconds and 10 minutes. Select Never to turn off Auto-lock timeout.

On the same screen, turn on Lock on exit to lock your app automatically whenever you leave it—when you go to the home screen, switch between apps, or close the screen.

To turn off Lock on exit, you'll need to enter your Master Password or use Face ID if you've turned it on.

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