You can hide the brand icons, or "rich icons," that appear next to logins in your Dashlane account. You can choose whether or not these icons appear, giving you full control over your account's privacy. When you hide rich icons, you'll see the first two letters of the item name instead of the icon.
What are rich icons?
Rich icons, also known as rich site icons or favicons, are small images associated with a website. Dashlane uses rich icons to help you identify your logins in our apps.
How does hiding rich icons improve my privacy?
The process that allows rich icons to appear in your app isn't entirely anonymous:
- We store a list of rich icons on the Dashlane servers.
- When you add a new login to Dashlane, the app on your computer or mobile device makes a request to our servers.
- We send the rich icon to your device.
In theory, someone could intercept the request for a rich icon before it gets to our servers. If this happened, that person could know you’re using a particular app or website.
Note: During this process, Dashlane doesn’t store any personal information on our servers. We log each request to know which icon to send to your app. But before logging the request, we remove all information connected to you.
Rich icons are turned on by default. In the Dashlane Android and Apple apps, you can turn off rich icons to add a layer of privacy to your Dashlane account. If you turn off rich icons in one app, you won't see the icons in any of your Dashlane apps.
Are you an admin of a Dashlane professional plan? You can turn rich icons off for your whole team in the Admin Console
Turn off rich icons in the web app
- Log in to the Dashlane web app
- In the Vault menu in the top left of the app, select Settings and then Security settings.
- Turn off the Show rich icons for logins option.
Turn off rich icons in the Android app
- Log in to Dashlane on Android
- Select the three parallel lines to open the side menu.
- Select Settings and then Security.
- Turn off the Show rich icons for logins option.
Turn off rich icons in the Apple apps
These steps apply to the Dashlane app for iPhone, iPad, and Mac computers, but not for the web app in the Safari browser.
- Log in to Dashlane on Apple
- Select Settings, shown as a gear icon, and then Security.
- Turn off the Show rich icons option.