Phishing emails look like official emails or real messages from someone you know. So sometimes phishing is hard to spot. But you can protect yourself in several ways whenever you open an email.
How to spot a phishing attack
Be wary of requests for personal information
Official organizations usually don't ask for information like passwords or social security numbers by email. Dashlane will never ask for this information in an email or any other communication.
Check the sender's address
Scammers try to create email addresses similar to those of trusted sources, like banks, password managers, or someone you know. If you receive a message from Dashlane, make sure the sender is a Dashlane employee or one of these official email addresses:
- support@dashlane.com
- no-reply@dashlane.com
- dashy@dashlane.com
- success@dashlane.com
- jobs@dashlane.com
- webextension@dashlane.com
- opensource@dashlane.com
- breachreport@dashlane.com
How do I know when to trust an email I received from Dashlane?
Read our blog on why we'll never ask for login information in an email
Look for urgent or threatening language
Phishing emails use urgent language to get you to take immediate action. For example, they may claim your account will be closed unless you act immediately.
Look carefully at links and attachments
Make sure you know the email is legitimate before opening any links or attachments. Check links to make sure they go to the exact address of a real website.
Check the web address before entering your information online
Scammers create fake sites that look like real websites. Before entering a password or personal information, check the domain name for any misspellings or added words:
- Legitimate: https://www.dashlane.com/
- Fake: https://www.dashiane.com/
- Fake: https://dashlane.security-update.com/
Use Dashlane phishing alerts to identify risky sites and apps
Proactive steps to keep your account secure
Turn on 2-factor authentication (2FA)
2FA is an added layer of prevention against phishing. Even if scammers have your login details, they can't get into your accounts without access to your mobile device when you have 2FA turned on.
Go passwordless
Companies are increasingly allowing customers to log in to their accounts with passkeys and other forms of passwordless login, which are phishing-resistant by definition.
Passwordless login for your Dashlane account
Store passkeys in Dashlane