The KnowBe4 integration is available to organizations with Password Management or Credential Protection.
With our KnowBe4 integration, you can track how your team members use Dashlane and provide real-time coaching. When you turn on the KnowBe4 integration for your team, we send select activity logs automatically to KnowBe4.
After setting up the integration, when Dashlane detects a security risk, it instantly notifies KnowBe4, which you can customize to automatically trigger real-time coaching via email to the end-user.
For a comprehensive overview, check out our KnowBe4 Getting started guide.
Prerequisites
- Admin access to Dashlane in organizations with Password Management or Credential Protection
- Admin access to KnowBe4
- The email addresses of employees are the same in KnowBe4 and Dashlane
Note: Consider automating your user provisioning by setting up Confidential SSO and SCIM.
Use Dashlane Confidential SSO and SCIM Provisioning to integrate with your IdP
Set up the KnowBe4 integration for your organization
For a comprehensive overview, check out our KnowBe4 Getting started guide.
You can set up the integration in a few easy steps:
- Log in to your KnowBe4 account.
- Go to Account Settings, then select Account Integrations, API and finally, User Event API Key.
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Generate a User Event API Key in your KnowBe4 console.
- Open the Admin Console in Dashlane. Select Integrations and then Events Reporting.
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Select Set up on the KnowBe4 section.
- Select the Region URL, paste the API Key, and select Save.
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Activate the KnowBe4 integration.
- The Last Sync status will remain “Pending” until the first Dashlane event is sent to KnowBe4.
Note: Your KnowBe4 integration won't log any previous events. Only new events will be tracked after the setup.
Important: If you're part of an organization with Credential Protection, activity logs generated for users who are logged out may not match the email address of your KnowBe4 user. We currently use the browser device username for logged-out users' logs. This will be updated soon, with the relevant credentials’ email address assigned to the log.
For more information on User Event API in KnowBe4, check out KnowBe4’s documentation.
Learn more about KnowBe4's User Event API
If you have any issues with this process, please contact our Support team through the Admin Console.
Contact Support through the Admin Console
Activity logs sent to the KnowBe4 tool after integration
According to your plan, Dashlane will send activity logs related to real in-browser phishing alerts, usage of weak or compromised passwords, Credential Risk Alerts, and dark web alerts.
| Log entry | Description | Omnix platform |
| Vault phishing alerts |
A plan member has received a phishing alert A plan member has entered a password after getting a phishing alert A plan member has entered a password on a risky site |
Password Management or Credential Protection |
| Credential Risk Detection |
An employee logs in to a website with a compromised password using Dashlane An employee logs in to a website with a weak password using Dashlane An employee logs in to a website with a compromised password while not logged in to Dashlane An employee logs in to a website with a weak password while not logged in to Dashlane An employee logs in to a website with a compromised password while not having a Dashlane account An employee logs in to a website with a weak password while not having a Dashlane account |
Credential Protection |
| AI Phishing Alerts |
An employee dismissed an AI phishing alert An employee accepted an AI phishing alert An employee entered a password on a site they received an alert about |
Credential Protection |
| Credential Risk Alerts |
An employee received an in-browser risk alert prompting them to change an at-risk password An employee changed an at-risk password following an in-browser risk alert |
Credential Protection |