This article is for Dashlane personal plan users and admins of professional plans who log in to their accounts with a Master Password. The ability to change your login email on a passwordless account will be available in the future. All Dashlane customers with a passwordless or Master Password account can change their contact email anytime.
Change your contact email address in Dashlane
If you have a personal plan and log in to your Dashlane account with a Master Password, you can change your login email address in the web app. Admins of professional plans can also change their login email address.
Members of professional plans that log in with a Master Password can ask their plan admins to change their login email addresses.
For admins: Change the login email address for your professional plan members
Prerequisites
- You log in to your Dashlane account with a Master Password
- You have a personal plan or are an admin on a professional plan
- You have access to the email address you want to use as your new login email
Note: The ability to change your login email in the mobile or macOS apps will be available in the future.
Change the email address you use to log in to Dashlane in the web app
- Log in to the web app
- Select My account, Settings, and Account summary.
- Select the edit button, shown as a pencil, next to the Login email.
- Enter your new login email and select Confirm change. We’ll send a verification code to that email address.
- In the pop-up, enter the verification code sent to your new email address and select Confirm change.
Log in to Dashlane with your new login email address
On the device and browser you used to change the login email, you can select Log in to Dashlane after inserting the verification code and log in directly.
On other devices or browsers, you’ll have to authenticate your device or browser as though you’re logging in to Dashlane for the first time.
Common questions about changing the email address you use to log in to Dashlane
Can I change the email address back to what it was before?
Yes, as long as you have access to the email address you want to use, you can change the login email address as many times as you like.
Will the contact email address change when changing the login email?
If the contact email and the original login email are the same, both email addresses will be updated when you change the login email. If the contact email and the original login email are different, this change won't affect the contact email address. You can change the contact email address in your Dashlane account.