Minimum requirements

Contents

  1. Supported Operating Systems
  2. Supported Browsers
  3. Dashlane for iOS
  4. Dashlane for Android
  5. Access your account on any computer using the Web app

Supported Operating Systems

Dashlane is compatible with the following operating systems:

macOS and Mac OS X

  • Yosemite (10.10)
  • El Capitan (10.11)
  • Sierra (10.12)

The last working version for Snow Leopard (10.6) is Dashlane 1.9 and it needs to be used in Safari. Dashlane will not work in Firefox or Chrome on Snow Leopard. Also, it does not include all our newest features, such as Sharing and Emergency.

The last working version for Lion (10.7) and Mountain Lion (10.8) is Dashlane 3.5.3.

The last working version for Mavericks (10.9) is Dashlane 4.1.2.

Please consider upgrading your operating system in order to use the most recent version of Dashlane. The latest version of macOS is always a free upgrade from Apple and can be installed on most Mac computers.

Windows

  • 7
  • 8 and 8.1 *
  • 10 *

The last working version for Windows XP and Vista is Dashlane 4.6.8. Please consider upgrading your operating system in order to use the most recent version of Dashlane.

* There is no full screen interface or immersive mode (formerly known as Metro). Please use Dashlane in desktop mode.

iOS (iPhone, iPod and iPad)

  • iOS 10

Note that Dashlane is no longer updated for iOS 6, iOS 7, iOS 8 or iOS 9. Please consider upgrading your iOS version to the most recent one. If your device cannot be upgraded, the last versions of Dashlane running on these versions of iOS can still be downloaded on the App Store. Please refer to this section to see how, and for more information on Dashlane for iOS. Note that some of our newest features may not be included in these versions.

Android

  • Android 4.0 - 4.4.4 (Ice Cream Sandwich, Jelly Bean, KitKat)
  • Android 5.0 - 5.1.1 (Lollipop)
  • Android 6 (Marshmallow)
  • Android 7 (Nougat)

The current version of Dashlane requires at least Android 4.0.

You can read this section for more information on using Dashlane for Android.

Dashlane is also compatible with the Barnes & Noble Nook. You will find the app directly on Google Play.

Other platforms

Unfortunately, Dashlane does not work on Linux, Windows Mobile, Windows RT, Blackberry, Amazon Kindle or Chromebook yet.

Supported Browsers on Windows and Mac OS X

Dashlane is currently compatible with the release versions of the following browsers: Chrome, Firefox, Internet Explorer and Safari.

Note that Dashlane may not work on alpha, beta or nightly versions of these browsers. We do our best to support beta versions of these browsers, but if you experience any issue with Dashlane on an alpha, beta or nightly browser build, please consider installing the release version of your favorite browser to use Dashlane.

Firefox

On Windows and Mac OS X, Dashlane works in Firefox from version 38 to the latest public version of Firefox. You can learn how to update Firefox here.

If you are still running Mac OS X Snow Leopard (10.6), note that Dashlane will not work for you in Firefox. Please upgrade your Mac OS X version for free in order to install the current version of Dashlane and use it in Firefox.

On Windows, the Dashlane extension works both in Firefox 32-bit and Firefox 64-bit.

On Mac OS X, in order to use Dashlane in this browser, Firefox must be launched in 64-bit mode. Make sure that the Open in 32-bit mode option is not checked in the information of the Firefox application. If the Dashlane icon is grayed out in Firefox, then open your Applications folder, right-click on Firefox, select Get Info in the right-click menu, make sure the Open in 32-bit mode option is not checked. Lastly, restart Firefox.

Safari

Dashlane works in Safari on Mac OS X from version 6.1 to the latest public release.

Safari on Windows is not supported.

Chrome

On Windows, Dashlane works in Chrome from version 37 to its latest public version. On Mac OS X, Dashlane works in Chrome from version 39 to its latest public version. You can learn how to update Chrome here.

If you are running Mac OS X Snow Leopard (10.6), note that Dashlane does not work in Chrome 42 and later. Please upgrade your version of Mac OS X for free in order to install the current version of Dashlane and use it in Chrome 42 and later.

Internet Explorer

Dashlane works in Internet Explorer 8, 9, 10 and 11.

Internet Explorer must be launched in 32-bit mode, no matter if you are using Windows in 64-bit or 32-bit mode. Note that you can perfectly use a 64-bit version of Windows and run Internet Explorer in 32-bit mode (which is Internet Explorer's default mode in Windows).

Important: There is no extension for Internet Explorer's full screen mode (also named immersive mode) because this special mode of Internet Explorer does not support browser extensions. Please switch to the desktop mode of Internet Explorer in order to use Dashlane.

Edge (Windows 10)

Unfortunately, Dashlane does not work in Edge yet. Even though Microsoft Edge now supports browser extensions, Dashlane is currently incompatible with this browser as it requires a piece of technology that is still missing from Edge. Microsoft is working on this and it will be added to Edge very soon. We are also doing our best to release an extension for Edge as soon as possible.

Dashlane for iOS

Dashlane for iOS is compatible with iPhone 4S, iPhone 5, iPhone 5C and iPhone 5S, iPhone 6, iPhone 6S, iPhone SE, iPhone 7, iPod Touch, iPad Air, iPad Pro and iPad Mini.

The current version of Dashlane requires at least iOS 10. If you are running a prior version of iOS, please read below:

Dashlane for iOS 6, iOS 7, iOS 8, iOS 9

Dashlane is no longer updated for these versions of iOS. The last compatible versions are, however, still available on the App Store. To install Dashlane, download Dashlane directly from the App Store using your iOS device.

Important: If you have never installed Dashlane on iOS before, the App Store may not allow you to download the version of Dashlane that is compatible with your version of iOS, unless you download the most recent of Dashlane for iOS first, using the latest version of iOS. This is unfortunately a limitation of the App Store.

To do this:

  1. Make sure you have no pending install of Dashlane on your iOS device or if you do, please cancel and remove it.
  2. Download Dashlane on a desktop computer via iTunes using the exact same Apple ID as on your iPhone or iPad.
  3. Reinstall Dashlane directly on your iPhone or iPad from the App Store app.
  4. On your iPhone or iPad, you should now be asked to confirm that you want to install the latest version available for your OS.
  5. Tap on Download.

You may need to confirm you are aware that age-restricted material can be downloaded using our Dashlane browser. Of course, Dashlane does not contain any age-restricted content, but this warning had to be added due to Apple's policy on applications which offer browser-based features and allow to visit other web sites.

Important: If you downloaded Dashlane from iTunes on your computer and if you are trying sync your iOS device with your computer, iTunes will not be able to install the latest version of Dashlane that was downloaded and you will see an error message.

You need to download Dashlane directly from the App Store app using your iOS device. This will force your device to download the version that is compatible with your version of iOS, instead of the most recent version. iTunes will probably warn you that the Dashlane app requires a newer version of iOS. You can ignore this message, as you already have the last version of Dashlane on your device: check the box "Do not warn me again" and click OK.

Dashlane for Android

Dashlane for Android requires at least Android 4.0 and it can be downloaded directly on the Google Play Store.

If your device uses an older version of Android, please contact your manufacturer's support or go to their website to see if your Android can be upgraded to version 4 or higher.

Access your account on any computer using the Web app

You can use our Web app on any computer or device using the browser of your choice. Note that the Web app is launched directly inside your browser and is completely independent from the application which can be installed on your computer or mobile device.

Visit our web site and click on Log in in the top right corner of the page.

You can also go directly to: https://www.dashlane.com/app/

On the Web app, you can:

  • View all your logins and passwords and your secure notes – requires synchronization to be enabled, which is part of Dashlane Premium,
  • View all the authorized devices that can access your account, and revoke any of them,
  • Manage your Dashlane plan, upgrade from Free to Premium, update your billing information and download your invoices for your Dashlane subscription,
  • Invite people from Outlook, Hotmail, Yahoo, Gmail, and share your referral link on Facebook and Twitter,
  • View a summary of all the invitations you have previously sent.

Important: It is not yet possible to access your Payment and ID data or your Receipts, on the Web app, even with a Premium account.

The Web app is a read-only access to the encrypted data that are stored on our servers.

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