Contents
Supported Operating Systems
Dashlane is compatible with the following operating systems:
macOS
- Sierra (10.12)
- High Sierra (10.13)
- Mojave (10.14)
Please note that the latest versions of our browser extensions (6.0 and above) are not compatible with the versions of our app below 5.17.0. This means that all the Dashlane features in the browser (auto-fill, auto-login, data capture, password generation, etc...) will not work.
Therefore, if you are running macOS 10.11 or below, please consider upgrading your operating system in order to use the most recent version of Dashlane. The latest version of macOS is always a free upgrade from Apple and can be installed on most Mac computers. Click here to see how to upgrade your system.
Please click here to learn how to update your Dashlane app.
If you cannot upgrade your OS and, therefore, cannot use the Dashlane app, there might be a last option we can offer. Indeed, as described in the paragraph Extension mode (option) of our article on auto-fill issues, the Dashlane extension can work on its own (without the desktop app) in the latest versions of Chrome, Firefox and Edge (not available in Safari). This feature was originally developed for Linux and Chromebook and this is why you can learn how to use it in the following article: Getting started with Dashlane for Linux and Chromebook.
Windows
- 7
- 8.1*
- 10
Please note that the latest versions of our browser extensions (6.0 and above) are not compatible with the versions of our app below 5.17.0. This means that all the Dashlane features in the browser (auto-fill, auto-login, data capture, password generation, etc...) will not work.
Therefore, if you are running Windows 8.0, Windows Vista or below, we strongly encourage you to upgrade your operating system in order to use the most recent version of Dashlane.
On Windows 7, our latest versions require the Service Pack 1 and/or an API enhancement (32 bits or 64 bits) that was released along with it.
Please click here to learn how to update your Dashlane app.
If you cannot upgrade your OS, there is an alternative that will allow you to continue using Dashlane. As described in the paragraph Extension mode (option) of our article on auto-fill issues, the Dashlane extension can work on its own (without the desktop app) in the latest versions of Chrome, Firefox and Edge (it is not available in Safari). This feature was originally developed for Linux and Chromebook and this is why you can learn how to use it in the following article: Getting started with Dashlane for Linux and Chromebook.
* Dashlane does not work in full screen interface or immersive mode (formerly known as Metro) on Windows 8.1. Please use Dashlane in desktop mode.
iOS (iPhone, iPod and iPad)
- iOS 12
Note that Dashlane is no longer updated for iOS 6, iOS 7, iOS 8, iOS 9, iOS 10, or iOS 11. Please consider upgrading your iOS version to the most recent one.
Please click here to learn how to update your Dashlane app.
Android
- Android 5.0 - 5.1.1 (Lollipop)
- Android 6 (Marshmallow)
- Android 7 (Nougat)
- Android 8 (Oreo)
- Android 9 (Pie)
The current version of Dashlane requires at least Android 5.0.
You can read this section for more information on using Dashlane for Android.
Dashlane is also compatible with the Barnes & Noble Nook. You will find the app directly on Google Play.
Please click here to learn how to update your Dashlane app.
Other platforms
Dashlane is also compatible with Linux and Chromebooks.
Unfortunately, Dashlane does not work on Windows Mobile, Windows RT, Blackberry or the Amazon Kindle.
Supported browsers on Windows and macOS
Dashlane is currently compatible with the release versions of the following browsers: Chrome, Firefox, Internet Explorer, Safari and Edge.
Note that Dashlane may not work on alpha, beta or nightly versions of these browsers. We do our best to support beta versions of these browsers, but if you experience any issue with Dashlane on an alpha, beta or nightly browser build, please consider installing the release version of your favorite browser to use Dashlane.
Firefox
On Windows and macOS, Dashlane works in Firefox from version 38 to the latest public version of Firefox. You can learn how to update Firefox here.
If you are still running Mac OS X Snow Leopard (10.6), note that Dashlane will not work for you in Firefox. Please upgrade your macOS version for free in order to install the current version of Dashlane and use it in Firefox.
On Windows, the Dashlane extension works both in Firefox 32-bit and Firefox 64-bit.
On macOS, in order to use Dashlane in this browser, Firefox must be launched in 64-bit mode. Make sure that the Open in 32-bit mode option is not checked in the information of the Firefox application. If the Dashlane icon is grayed out in Firefox, then open your Applications folder, right-click on Firefox, select Get Info in the right-click menu, make sure the Open in 32-bit mode option is not checked. Lastly, restart Firefox.
Safari
Dashlane works in Safari on macOS from version 6.1 to the latest public release.
Safari on Windows is not supported.
Chrome
On Windows, Dashlane works in Chrome from version 37 to its latest public version. On macOS, Dashlane works in Chrome from version 39 to its latest public version. You can learn how to update Chrome here.
If you are running Mac OS X Snow Leopard (10.6), note that Dashlane does not work in Chrome 42 and later. Please upgrade your version of Mac OS X for free in order to install the current version of Dashlane and use it in Chrome 42 and later.
Internet Explorer
Due to technical limitations, Internet Explorer cannot be used to access the Dashlane web app, web account creation, and the Admin Console for Dashlane Business accounts.
However, the Dashlane extension still works in Internet Explorer 8, 9, 10 and 11.
Internet Explorer must be launched in 32-bit mode, no matter if you are using Windows in 64-bit or 32-bit mode. Note that you can perfectly use a 64-bit version of Windows and run Internet Explorer in 32-bit mode (which is Internet Explorer's default mode in Windows).
Important: There is no extension for Internet Explorer's full screen mode (also named immersive mode) because this special mode of Internet Explorer does not support browser extensions. To use Dashlane, please use the desktop mode of Internet Explorer.
Edge
Dashlane works in Edge from version 40 to its latest public version. If needed, you should be able to download the latest Windows update – and thus the latest Edge version – via this link).
Brave on Android
Brave is officially supported on Android since Dashlane 6.1905. For information about other platforms see below.
Other browsers
Opera
Opera is not officially supported. However, our browser extension can be installed and used in this browser. See How to install the Dashlane extension in Opera for instructions.
Brave
Brave is officially supported on Android only. However, our browser extension comes preinstalled in Brave, and can be used in standalone mode (independent of the Dashlane app). Once the browser is enabled, you can log into the extension by clicking on the Dashlane impala icon in the upper right-hand corner of the browser window.
To enable the extension, if Brave does not automatically open the extensions page, go to “Preferences” under the Brave application menu, then “Extensions”. Click on the button to the right of the Dashlane extension to enable it.
Dashlane for iOS
The current version of Dashlane requires at least iOS 12. If you are running a prior version of iOS, please consider upgrading your iOS version to the most recent one.
Dashlane for Android
Dashlane for Android requires at least Android 5.0 and it can be downloaded directly from the Google Play Store here.
If your device uses an older version of Android, please contact your manufacturer's support or go to their website to see if your Android can be upgraded.
Access your account on any computer using the Dashlane web app
You can use our web app on any computer or device using any browser except Internet Explorer. Note that the web app is launched directly inside your browser and is completely independent from the application which can be installed on your computer or mobile device.
Visit our website and click on Log in in the top right corner of the page.
You can also go directly to: https://app.dashlane.com/
On the web app, you can:
- View/edit all your logins and passwords and your secure notes – this requires synchronization to be enabled, which is part of Dashlane Premium
- View/edit your payment methods
- View all the authorized devices that can access your account, and revoke any of them
- Manage your Dashlane plan, upgrade from Free to Premium, update your billing information and download your invoices for your Dashlane subscription
- Invite people from Outlook, Hotmail, Yahoo, Gmail, and share your referral link on Facebook and Twitter
- View a summary of all the invitations you have previously sent
Important: It is not yet possible to access your ID data or your Receipts on the web app, even with a Premium account.