Your Master Password is the private key used to encrypt all of your data saved in Dashlane. Please remember to make your Master Password as strong as possible, and to not share it with anyone else.
You need to be signed in and have a working Internet connection to change your Master Password. This can only be done from your Windows, macOS or Android application.
Free users, or users with automatic sync disabled, should remember that when they change their Master Password, they will lose access to the Dashlane data on any other devices they use. To change your Master Password without losing that data, you should first make Dashlane secure archives of the data on those devices. Then, once you have changed your Master Password, note that you will use the old password one last time to open the secure archives and reimport your data on each device.
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Changing your Master Password on Windows
Log in to the Dashlane application with your current Master Password, and make sure that you have a working Internet connection.
Then, on the top menu of your Dashlane application, go to Tools > Preferences > Account and click on Change. You will then be prompted to re-enter your current Master Password, then enter your new Master Password.
Changing your Master Password on macOS
Log in to the Dashlane application with your Master Password, and make sure that you have a working Internet connection.
Then go to Dashlane > Preferences > Account and click on Change. You will then be prompted to re-enter your current Master Password, then enter your new Master Password.
Changing your Master Password on Android
Note that the ability to change your Master Password on Android is currently a Premium-only feature. As we're rolling the feature out to our users progressively, don't be alarmed if you don't yet see it in your Dashlane.
To change your Master Password on Android, first make sure that you have a working Internet connection, then log in to the Dashlane application on your Android device.
Go to Dashlane > Settings > Security > Misc and click on Change Master Password.
Note that you must first enter your current Master Password before creating your new one.
