Your Master Password is the private key used to encrypt all of your data saved in Dashlane. Please remember to make your Master Password as strong as possible, and do not share it with anyone else.
You need to be signed in and have a working Internet connection to change your Master Password.
If you are a Dashlane Business user with single sign-on (SSO) enabled, this feature will not be available to you, as you do not use a Master Password.
Contents
- Changing your Master Password on the Web app
- Changing your Master Password on Windows
- Changing your Master Password on macOS
- Changing your Master Password on Android
- Changing your Master Password on iOS
Changing your Master Password on the Web app
Log into your Dashlane account from the Web app; either by directly going to https://app.dashlane.com/login, or by choosing one of the ways described in this article.
To change your Master Password, make sure that you have a working Internet connection.
Then, click My account in the lower left-hand corner > Security Settings and click on Change Master Password.
You will then be prompted to re-enter your current Master Password, then enter your new Master Password and confirm. Finally, click Confirm change.
Your account will be re-encrypted with your new Master Password, which can take up to a minute. Make sure not to close your page until the process is finalized.
Changing your Master Password on Windows
Log in to the Dashlane application with your current Master Password, and make sure that you have a working Internet connection.
Then, on the top menu of your Dashlane application, go to Tools > Preferences > Account and click on Change. You will then be prompted to re-enter your current Master Password, then enter your new Master Password.
Changing your Master Password on macOS
Log in to the Dashlane application with your Master Password, and make sure that you have a working Internet connection.
Then go to Dashlane > Preferences > Account and click on Change. You will then be prompted to re-enter your current Master Password, then enter your new Master Password.
Changing your Master Password on Android
To change your Master Password on Android, first, make sure that you have a working Internet connection, then log in to the Dashlane application on your Android device.
Go to Dashlane > Settings > Security > Misc and click on Change Master Password.
Note that you must first enter your current Master Password before creating your new one. Your account will then be re-encrypted with your new Master-Password, which can take up to a minute.
Changing your Master Password on iOS
To change your Master Password on your iPhone or iPad, first please make sure you have a working internet connection.
Open your Dashlane app and go to the Settings tab > Security > Change Master Password.
Note that you must first enter your current Master Password before creating your new one. Your account will then be re-encrypted with your new Master-Password, which can take up to a minute.