How to change my Master Password

Your Master Password is the private key used to encrypt all of your data saved in Dashlane. Please make your Master Password as strong as possible, and do not share it with anyone else.

You need to be signed in and have a working Internet connection to change your Master Password.

If you are a Dashlane Business user with single sign-on (SSO) enabled, this feature will not be available to you, as you do not use a Master Password.

Note: After you change your Master Password, Dashlane logs you out of all devices for security reasons. You must re-authenticate each device with the new Master Password and a new code the next time you log in.

Changing your Master Password on the Web app

1. Make sure you have a working Internet connection and log in to your Dashlane account with your current Master Password. You can log in by going to https://app.dashlane.com/login or choosing one of the ways described in this article.
2. Click My account in the lower left-hand corner, select Settings > Security settings, and click Change Master Password.
3. When prompted, re-enter your current Master Password, enter your new Master Password, and confirm. Your account is re-encrypted with your new Master Password, which can take up to a minute. Make sure not to close your page until the process is complete.

Changing your Master Password on Windows

1. Make sure you have a working Internet connection and log in to your Dashlane account with your current Master Password.
2. On the top menu of your Dashlane application, go to Tools > Preferences > Account and click Change.
3. When prompted, re-enter your current Master Password, enter your new Master Password, and confirm. Your account is re-encrypted with your new Master Password, which can take up to a minute.

Changing your Master Password on macOS

1. Make sure you have a working Internet connection and log in to your Dashlane account with your current Master Password.
2. Go to Dashlane > Preferences > Account, and click Change.
3. When prompted, re-enter your current Master Password, enter your new Master Password, and confirm. Your account is re-encrypted with your new Master Password, which can take up to a minute.

Changing your Master Password on Android

1. Make sure you have a working Internet connection and log in to your Dashlane account with your current Master Password.
2. Go to Dashlane > Settings > Security > Misc and click Change Master Password.
3. When prompted, re-enter your current Master Password, enter your new Master Password, and confirm. Your account is re-encrypted with your new Master Password, which can take up to a minute.

Changing your Master Password on iOS

1. Make sure you have a working Internet connection and log in to your Dashlane account with your current Master Password.
2. Go to the Settings tab > Security > Change Master Password.
3. When prompted, re-enter your current Master Password, enter your new Master Password, and confirm. Your account is re-encrypted with your new Master Password, which can take up to a minute.