You can export all your Dashlane data to a CSV file. CSV files aren't encrypted, and others can read them. Delete the CSV file from your device after you're done using it.
If you're trying to back up your data or change Dashlane accounts, use a secure DASH file instead. If you want to share a login or another item saved in Dashlane, share directly from the Dashlane app, which is more secure than exporting your data.
After you export, you can find the CSV files in a ZIP file in your computer's "Downloads" folder or your default download location.
Export your data to a secure DASH file
Share logins and other data in Dashlane
Import your data to Dashlane
Move your Dashlane data using a CSV file
You can export CSV files in the web app only. You can't export CSV files with the Android, iPhone, iPad, or macOS app. If you have Apple devices, use the web app in a browser like Chrome or Firefox to export your data.
Important: If you're a member of a Dashlane professional plan, you might not have the option to export items from your Business Space. This option depends on your organization's policies. Contact your plan admin for more information. If you want to export personal items, you can move them to your Personal Space.
Are you the admin of a professional plan? Change export settings for your plan members
- In the My account menu of the web app, select Settings.
- Select Export Data.
- Select Export to CSV.
- If asked, enter your Master Password, PIN code, or biometrics, and select Unlock.
- If you have Dashlane through work and your plan admin has turned on Smart Space Management, a message appears asking you to move personal items from your Business Space to your Personal Space. Move any personal items to your Personal Space, and repeat the export process. You can also select Continue to export your personal items without moving any items.
Dashlane downloads a ZIP file to your computer's "Downloads" folder or your default download location. When you open the ZIP file, you'll see separate CSV files for logins and passwords (labeled "credentials"), IDs, payment information, personal information, and Secure Notes.
How do I open a ZIP file?
On many computers, you can double-click a ZIP file to open it. If you're having trouble opening the file, try these steps depending on your computer:
Windows | Mac | Linux | Chromebook
Does my export include 2-factor authentication (2FA)/OTP tokens?
You can't directly export 2-factor authentication (2FA) tokens from Dashlane to a CSV file. However, the CSV file named credentials contains a column named otpSecret. If you have 2FA turned on for a login stored in your Dashlane account, this column contains a 2FA setup code.
The setup code isn't your 2FA token and won't be added automatically to your login if you import the CSV to another password manager or authenticator. But you can use the setup code to transfer your 2FA protection for that login to another password manager or authenticator.
For more information on turning on 2FA in the other password manager or authenticator, contact their support team.
Notes about your exported CSV files:
- You can import the CSV files into another Dashlane account or another password manager. If you need to review the contents, you can open the CSV files with a spreadsheet program like Google Sheets or Microsoft Excel.
- The logins and passwords file, which is labeled "credentials," doesn't include items shared with limited rights. Limited rights mean if someone shares an item with you, you can use the item but can't edit, copy, share, or change sharing rights.
- If you've saved information in the note section of a login, only the first line of the note will be visible when you open the CSV file. But the file contains the full note. You can double-click to verify that all your data is included in the note.
Important: We recommend deleting the ZIP file and all the CSV files from your device when you're done using them. If you need to store a CSV file of your Dashlane data, use a USB drive and store the drive in a safe location.