When you use Dashlane on a new device, we ask you to confirm your identity as an extra step. In addition to your Master Password, you'll enter an email verification code or a 2-factor authentication (2FA) token. In some cases, you can use a QR code instead to prove that the device is yours. We sometimes call this step device authentication, or the step where you add an authorized device.
After you log in on a device for the first time, we add that phone, tablet, or browser to a list of devices connected to your account. The next time you log in to Dashlane on that device, you skip the authorization step. Instead, you'll enter your Master Password directly or use your face, fingerprint, or PIN code to access your account, based on your settings.
You can view and manage the devices connected to your account and check when each device was added and last used. You can also remove any device from the list of devices connected to your account. After you remove a device or "revoke access," you'll have to complete the authorization step the next time you log in to Dashlane on that device.
Tip: We recommend that you revoke access if you logged in on someone else's device or on a device you no longer use.
Manage the devices connected to your account
Manage your devices on the web
On your computer, you can view and manage the devices connected to your Dashlane account. Select the Vault menu in the top left of the app, then Settings, and then Manage activity. You can see when each device was added, last used, and updated.
If you use Dashlane in different browsers on the same computer, you need to add each browser separately. Each device is named after the phone, browser, or computer you use, such as Chrome for Mac OS or Firefox for Windows. You can also rename a device. Select the device and enter a new name.
Manage your devices on your Android app
On your Android app, you can view and manage the devices connected to your Dashlane account. Select the Settings menu, Security, and Manage activity. When you select a device, you can see when the device was added, last used, and updated.
Each device is named for the phone or browser and computer you use, such as Chrome for Mac OS or Firefox for Windows. To rename devices, open Dashlane on the web.
Manage your devices on your Apple device
On your iPhone, iPad, and macOS app, you can view and manage the devices connected to your Dashlane account. You won't use an extension when you use Dashlane on one of these Apple devices. Everything you need is contained in the app.
Manage devices on your iPhone app
- In the Dashlane iPhone app, select Settings in the bottom menu, and then select Security.
- On the Security screen, select Manage activity.
You can see when each device was added, last used, and updated.
Each device is named for the phone, iPad, browser, or computer you use, such as Chrome for Mac OS or Firefox for Windows. You can also rename a device. Select the device and then select Rename.
Manage devices on your iPad or macOS app
- In your Dashlane iPad or macOS app, select the gear icon above the left menu, and then select Security.
- On the Security screen, select Manage activity.
You can see when each device was added, last used, and updated.
Each device is named for the phone, iPad, browser, or computer you use, such as Chrome for Mac OS or Firefox for Windows. You can also rename a device. Select the device and then select Rename.
Tip: When you select a device on the iPad, you may need to hold the title for a few seconds before the menu appears.
Remove devices you've added to Dashlane
You can "revoke access" or remove any device from the list of devices connected to your account. When you revoke access to a device, your data is removed from that device. You can log back in on the device at any time by completing the steps to add a new device.
You can't remove the device you're currently using, and you won't have the option to do so. If you want to remove the device, you need to log in to Dashlane on another device.
Remove a device on the web
- Select the Vault menu in the top left of the page, then Settings, and then Manage activity.
- Select the X next to the device you want to remove.
- Select De-authorize.
You can log back in if you want to use the device again after you revoke access. You'll be asked to complete an extra step, along with your Master Password, just as you do when you use Dashlane on a new device.
Remove a device on your Android app
- Select the Settings menu, Security, and Manage activity.
- Select the device you want to remove.
- In the pop-up that appears, select Remove device.
If you want to use the device again after you revoke access, you can log back in. You'll be asked to complete an extra step, along with your Master Password, just as you do when you use Dashlane on a new device.
Remove a device on your Apple device
On your iPhone, iPad, and macOS app, you can remove devices connected to your Dashlane account. You won't use an extension when you use Dashlane on one of these Apple devices. Everything you need is contained in the app.
Remove a device connected to your account on your iPhone app
- In your Dashlane iPhone app, select Settings in the bottom menu.
- Select Security and then Manage activity.
- On the Manage activity screen, select Edit in the top right, and then select the device you want to remove.
- Select the trash can icon and confirm the removal.
- Select the checkmark in the top right when you're finished.
You can log back in if you want to use the device again after you revoke access. You'll be asked to complete an extra step, along with your Master Password, just as you do when you use Dashlane on a new device.
Remove a device connected to your account on your iPad or macOS app
- In your Dashlane iPad or macOS app, select the gear icon above the left menu, and then select Security.
- On the Security screen, select Manage activity.
- On the Manage activity screen, select Edit in the top right, and then select the device you want to remove.
- Select the trash can icon and confirm the removal.
- Select the checkmark in the top right when you're finished.
You can log back in if you want to use the device again after you revoke access. You'll be asked to complete an extra step, along with your Master Password, just as you do when you use Dashlane on a new device.
Common questions
How do I know which devices are connected to my account?
You can view your devices and see when each was added to your account and last used in any Dashlane app. You'll see a globe for browsers, an Android icon for Android mobile devices, and an Apple icon for the iPhone, iPad, and the Dashlane macOS app.
Tip: You can rename your devices in the web app or on any Apple device.
What if I don't want a device to be connected to my account?
You can "revoke access" or remove any device from your list of added devices. When you revoke access to a device, your data is removed from that device. The next time you log in to Dashlane on that device, you'll need to use an email verification code, 2FA token, or QR code in addition to your Master Password.
You can't remove the device you're currently have open, and you won't have the option to do so. If you want to remove your device, you need to log in to Dashlane on another device.
For security and privacy reasons, Dashlane automatically removes devices that have been inactive for more than one year. If you want to use those devices again, log back in. You'll be asked to complete an extra step, along with your Master Password, just as you do when you use Dashlane on a new device.
I received an email that says I added a new device, but I didn't. What do I do?
We notify you by email when you add a new device. If you don't remember a login on a new device, keep in mind that we send emails about a new device in these situations:
- When you use Dashlane on the same device but in a new browser
- After you clear your browser's cache or delete your cookies and log in again
- After you reinstall Dashlane
If you're still worried about the email you received, you can take steps to secure your account. You can revoke access to a device, change your Master Password, or turn on 2-factor authentication (2FA).
Revoke access to devices
Change your Master Password
Turn on 2FA for your Dashlane account