When you use Dashlane for the first time on a new device, we ask you to take an extra step to confirm that you're the person logging in. In addition to entering your Master Password, you use an email verification code, a 2-factor authentication (2FA) token, or in some cases a QR code to prove that the device belongs to you. We sometimes call this step "authenticating" your device or adding an "authorized device."
After you log in on a device for the first time, we add the phone, tablet, or browser you’re using to a list of devices connected to your account. The next time you log in to Dashlane on that device, you skip the authorization step. Instead, you'll enter your Master Password directly or use your face, fingerprint, or PIN code to access your account, depending on your settings.
You can view and manage the devices connected to your account in any Dashlane app and check when each device was added and last used. You can also remove any device from the list of devices connected to your account. After you remove a device or “revoke access,” you’ll have to complete the authorization step the next time you log in to Dashlane on that device.
Tip: Revoking access is a good idea if you logged in on someone else’s device or on a device you no longer use.
Manage the devices connected to your account
Manage your devices in the web app
You can view your devices in the web app by selecting the My account menu, Settings, and Manage activity. For each device, you can see when the device was added, last used, and updated.
If you're using Dashlane in different browsers on the same computer, you need to add each browser separately. Each device is named for the browser and computer you're using. For example, Chrome - macOS or Firefox - Windows. You can also rename the device by selecting the device and then Rename.
Manage your devices in the Dashlane macOS app
You can view your devices in the Dashlane macOS app by selecting the Settings menu, then Security, and then Manage activity. For each device, you can see when the device was added, last used, and updated.
Each device is named for the browser and computer you're using. For example, Chrome - macOS or Firefox - Windows. You can also rename the device by selecting the device and then Rename.
Manage your devices on Android
You can view your devices in the Android app by selecting the Settings menu, then Security, and then Manage activity. For each device, you can see when the device was added, last used, and updated.
Each device is named for the browser and computer you're using. For example, Chrome - macOS or Firefox - Windows.
Manage your devices on iOS (Apple)
You can view your devices in the iOS (Apple) app by selecting the Settings menu, then Security, and then Manage activity. For each device, you can see when the device was added, last used, and updated.
Each device is named for the browser and computer you're using. For example, Chrome - macOS or Firefox - Windows. You can also rename the device by selecting the device and then Rename.
Remove devices you've added to Dashlane
You can remove any device from your list of added devices. We sometimes call removing a device "revoking access." When you revoke access to a device, your data is removed from that device. You can log back in on the device anytime by completing the steps for adding a new device.
You can't remove the device you're currently using. You won't have the option to do so. If you want to remove the device you're using, you need to log in to Dashlane on another device.
Remove a device in the web app
- Select the My account menu, Settings, and Manage activity.
- Select the X next to the device you want to remove.
- Select De-authorize.
If you want to use the device again after revoking access, you can log back in. You'll be asked to complete an extra step in addition to entering your Master Password, just like when you use Dashlane on a new device.
Remove a device in the Dashlane macOS app
- Select the Settings menu, then Security, and then Manage activity.
- Select the device you want to remove.
- In the pop-up that appears, select Deactivate.
If you want to use the device again after revoking access, you can log back in. You'll be asked to complete an extra step in addition to entering your Master Password, just like when you use Dashlane on a new device.
Remove a device on Android
- Select the Settings menu, then Security, and then Manage activity.
- Select the device you want to remove.
- In the pop-up that appears, select Remove device.
If you want to use the device again after revoking access, you can log back in. You'll be asked to complete an extra step in addition to entering your Master Password, just like when you use Dashlane on a new device.
Remove a device on iOS (Apple)
- Select the Settings menu, then Security, and then Manage activity.
- Select the device you want to remove.
- In the pop-up that appears, select Deactivate. You can also swipe the device name and select Delete.
If you want to use the device again after revoking access, you can log back in. You'll be asked to complete an extra step in addition to entering your Master Password, just like when you use Dashlane on a new device.
Common questions
How do I know which devices are connected to my account?
You can view your devices and see when each device was added to your account and last used in any Dashlane app. You'll see a globe for browsers, an Android icon for Android mobile devices, and an Apple icon for iPhones, iPads, and the Dashlane macOS app.
Tip: You can rename your devices in the web app or iOS (Apple) app.
What if I don't want a device to be connected to my account?
You can remove any device from your list of added devices, a process called "revoking access." When you revoke access to a device, your data is removed from that device. The next time you log in to Dashlane on that device, you'll need to use an email verification code, 2FA token, or QR code in addition to your Master Password.
You can't remove the device you're currently using. You won't have the option to do so. If you want to remove the device you're using, you need to log in to Dashlane on another device.
For security and privacy reasons, Dashlane automatically removes devices that have been inactive for more than one year. If you want to use those devices again, log back in. You'll be asked to complete an extra step in addition to entering your Master Password, just like when you use Dashlane on a new device.
I received an email saying I added a new device, but I don't remember adding it. What do I do?
We notify you by email when you add a new device. If you don't remember logging in on a new device, keep in mind that we send emails saying you've added a new device in these situations:
- When you use Dashlane on the same device but in a new browser
- After you clear your browser's cache or delete your cookies and log in again
- After you reinstall Dashlane
If you're still worried about the email you received, you can always take steps to secure your account, like revoking access to a device, changing your Master Password, or turning on 2-factor authentication (2FA).
Revoke access to devices
Change your Master Password
Turn on 2FA for your Dashlane account