If Dashlane behaves in a way you don't expect or you don't want Dashlane to display the autofill menu with your data, you can turn off Autofill for the entire website. If you turn off Autofill for the entire website, Autofill won't work on any website page for that particular website.

Note: You can't turn Autofill on or off from your mobile apps or the Dashlane macOS app.

1. Go to the page or website where you want to turn off Autofill.
2. Select the Dashlane D in your browser toolbar.
3. In the extension pop-up, select Autofill in the top menu to open the website's Autofill settings.
4. Select Pause. In the next pop-up, you're informed that suggestions to save and generate passwords will also be turned off.
5. Select Turn off to confirm and refresh your browser.

Note: If you've turned off Autofill for an entire website and Dashlane still autofills that particular website, try clearing the browser cache and cookies.

Turn on Autofill again for a website

If you've turned off Autofill for a website, you can turn on Autofill again anytime. You can only turn on Autofill again from the extension.

1. Go to the page where you previously turned off Autofill.
2. Select the Dashlane D in your browser toolbar.
3. In the extension pop-up, select Autofill in the top menu to open the Autofill settings.
4. Select Resume and refresh your browser.

You can turn off Autofill for a specific form field on a particular website.

1. Place your cursor in the field to open the Dashlane pop-up.
2. Select the 3-dot menu to turn off Autofill for a specific field on a website.
   • To temporarily turn off Autofill for that particular field, select Pause for this visit. However, if you revisit or refresh this page, the Dashlane D appears again because this option only temporarily turns off Autofill for this visit.
   • To permanently turn off Autofill for a particular form field, select Pause until I turn it back on. Dashlane won't autofill this field until you choose to revert the setting. A pop-up appears. You can continue.

Turn on Autofill again for a specific field form

If you've turned off Autofill for a specific field form, you can turn on Autofill again anytime from the extension.

1. Go to the page where you previously turned off Autofill.
2. Select the Dashlane D in your browser toolbar.
3. In the extension pop-up, select Autofill in the top menu to open the Autofill settings.
4. Select Resume and refresh your browser.

From the extension, you can turn off Dashlane Autofill for all logins, all forms, or specific types of vault items like names, emails, addresses, and payments. You can also turn off the "copy and paste" pop-ups. Turning off Autofill affects all the websites you visit. You can turn on Autofill again anytime. You can't make changes from your mobile apps or the Dashlane macOS app.

For example, you've saved your address in your vault and turned off Autofill for addresses only. On all websites, the D icon won't appear in address fields. Dashlane won't autofill your address or suggest saving the information you enter. If you have information saved in Dashlane for other form fields, those fields still display a D icon.

Note: When you change Autofill settings in the extension, the settings aren't synced to your mobile devices.

Follow these steps to turn off Autofill for specific data types in your vault:

1. Select the Dashlane D in your browser toolbar.
2. In the extension pop-up, select Autofill in the top menu and then Global Preferences.
3. In the Global Preferences section, you can turn off Autofill for each of these data types on all the websites you visit:
   • Autofill logins: When turned off, Dashlane won't suggest autofilling your saved login information, including email, username, password, and 2FA tokens for any item in your vault. The D icon won't appear in these fields on any website.

     Unless you turn off Emails in the Autofill forms section, you might see the D icon and autofill suggestion for email addresses saved in your vault.

     If one of the websites you visit automatically adds your login information after you turn off logins in Dashlane, you may have information stored in your browser's password manager. We recommend that you turn off your browser's password manager to avoid a conflict with Dashlane.

     Turn off the built-in password manager in your browser

   • Autofill forms: When turned off, Dashlane won't suggest autofilling personal or payment information. The D icon won't appear in these fields on any website forms. Also, Dashlane won't suggest you save the information you enter.

   You can also turn off Autofill for these specific types of vault items:

   • Names
   • Emails: If you turn off Emails for forms and still have Autofill logins turned on, we'll continue to autofill your email for your saved logins.
   • IDs
   • Phone numbers
   • Addresses
   • Payments

   You can also turn off Copy and paste pop-ups. After you copy and paste information from the extension, a pop-up appears so that you can easily copy other relevant details.

   Copy and paste information from the extension

   

   Your selections apply immediately. The D icons are removed from any browser page you have open—no need to refresh. You can turn on Autofill again anytime, and the D icons will reappear.

   Tip: If you've turned off Autofill, you can copy and paste the information you need in a field from the extension. After you copy and paste the first detail from an item in your vault, a pop-up appears so that you can easily copy other relevant details. You can securely copy and paste information from the pop-up without returning to the extension.
   Copy and paste information from the extension

If you want to use Dashlane on Safari, we recommend that you install the Dashlane Safari extension. You'll have access to more of Dashlane's features and tools without needing to open the separate Dashlane macOS app. The Safari extension has our feature-rich extension pop-up and in-browser vault view, as well as the best Autofill capabilities that Dashlane has to offer.
Get started with the Dashlane Safari extension

Correct and customize Autofill in your browser

Sometimes you may come across a website or page that Dashlane can't or didn't analyze properly. You can change the type of information you want to autofill. The next time you come to the site, Dashlane autofills the information you chose.

Steps to correct Autofill:

1. Place your cursor in the field to see the Dashlane pop-up and select the 3-dot menu.
2. Choose the Autofill something else option. Select the type of information that Dashlane will use to autofill your data. Dashlane remembers your selection.

For example, a form field has two options for autofill: the phone number and the email address.

Dashlane automatically chooses to use the email address. If you want to autofill the phone number instead, select the Personal info information type and the Phone number. Dashlane applies the change immediately.

Instead of selecting the 3-dot menu, select the magnifying glass at the top of the list. You can choose a specific item in your vault to autofill a field. You can either search for suggested items in the Suggested list or select All items to view all the items in your vault.

Important notes:

• Some forms may have multiple lines for your address, or you may have more than one name to choose from for payment info. You can view the details for each form field on a website and make the proper selection.

  View details of each item

• When you choose a new information type, Dashlane remembers the change on that device and browser. Dashlane stores these personal preferences in your browser's cache.
• In the list of data types, you can choose the Nothing option. If you choose this option, Dashlane will no longer autofill your data in this field.

You can also check out our troubleshooting article for information about why Dashlane Autofill might not be working as you expect.

Dashlane Autofill isn't working