As an admin of a professional plan or a trial, you can purchase more seats for your plan.
Interested in removing seats? Find that information at the end of this article.
Purchasing seats depends on what kind of plan you have:
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Business trial: You can purchase seats at any point during your 14-day trial.
What happens if my trial ends and I don't purchase a plan? - Standard plan: Your Standard plan came with 10 seats at a fixed rate of $240/240€ annually. If you already have 10 seats and you want to purchase more, you need to upgrade to the Business plan. You can also upgrade to the Business plan if you have fewer than 10 seats.
- Business plan: You can purchase seats through the Admin Console or through the Dashlane website.
- Business Plus plan: You can purchase seats through the Admin Console or through the Dashlane website.
- Starter plan: Your Starter plan came with 10 seats at a fixed $20/20€ rate. If you already have 10 seats and you want to purchase more, you need to upgrade to the Business plan. You can also upgrade to the Business plan if you have fewer than 10 seats. You can switch to the Standard plan anytime.
- Team plan: You can purchase seats through the Admin Console.
Dashlane no longer sells Starter and Team plans. If you already have a Starter or Team plan, you can keep and renew your current plan or switch to another plan.
Note: Purchasing seats and updating billing information aren't available on Firefox.
Purchase seats with the Admin Console
Purchase seats without inviting a new member
Go to the Admin Console, select the Account tab, and then select Add seats.
In the pop-up, select the number of seats you want to purchase. You're shown the total cost per year for your account, in addition to the cost for the seats you want to purchase. Select Buy users to complete the purchase.
Note: In Firefox, after selecting Buy more seats, you're redirected to the Dashlane website to purchase seats there. The ability to purchase seats/update billing info directly in the Admin Console is unavailable in Firefox.
Purchase seats automatically when inviting new members
If you used up the seats available on your account, you can automatically purchase the seats you need when you invite new plan members.
If you still have unassigned seats, this information is indicated in green when you invite new plan members to your account.
Learn more about inviting members
However, if all your seats are used, you can invite additional members anytime. You're automatically charged for the additional seat.
Invitees receive an email invitation to join your Dashlane plan. You can view their status on the Users tab.
How to purchase Dashlane on our website
Another way to purchase seats for a professional plan is through our website. With this method, you can skip the 14-day trial period and immediately buy seats for your organization.
You're asked to create your account and enter your account's information, such as the company name, the number of seats you want to purchase, and your preferred payment method.
You might encounter an error during the purchase process if either of these conditions exist:
-
You're already part of a different Dashlane professional plan
To fix this, ask the admin of the other account to remove you, contact an agent directly through the Admin Console, or use the chatbot.
Contact an agent through the Admin Console
Chat with our bot -
You have automatic renewal for your personal Premium account through PayPal or the app stores
To fix this, disable automatic renewals
If you don't belong to another professional plan or don't have automatic renewals on your personal Premium account, you can get help from the support chatbot.
Want to remove seats from your plan?
If you want to remove seats from your plan, you can contact an agent directly through the Admin Console or use the chatbot.
Contact an agent through the Admin Console
Chat with our bot