This article walks you through what to expect when your admin removes you from a Dashlane Team or Dashlane Business plan.
Leaving a Dashlane Team plan
After the admin has revoked your access, Dashlane notifies you in the app and by email that they've removed you from the Team plan.
If your admin enabled the "Removing company items for revoked users" feature, items you saved to your business space are removed from your account.
More about removing company items
Any passwords shared with groups with full rights remain accessible to those groups, but passwords shared with limited rights are removed.
Any passwords in your personal space remain saved and available in your account.
In the browser extension window, the first letter of your company's name displays next to passwords in the company space, as seen with the "C" in the example below. Remember that a password's category is unrelated to its space.
In the web app, you can switch spaces to show only the personal space, only the business space, or all spaces.
Once removed from the plan, you'll have access to Dashlane Premium features for the next 30 days. This allows you to access your data on multiple devices, store unlimited passwords, and use Dark Web Monitoring.
Making the most of Dashlane Premium
If you choose not to upgrade to any of our paid plans before your 30-day free trial ends, you'll no longer be able to access your data on multiple devices at the same time or save more passwords once you've reached the 50-password limit.
At any time, you can export your passwords.
Export your passwords from Dashlane
The email used to create your account login cannot be changed. However, you can update your contact email address to be sure to receive security codes or other important communication from Dashlane. Alternatively, you can export your passwords and import them into a new Dashlane account that you create with your personal email.
More about creating a new account
Leaving a Dashlane Business plan
If single sign-on (SSO) was not enabled on your Dashlane Business plan, the experience is the same as when leaving a Dashlane Team plan, detailed in the previous section.
If you're being removed from a Dashlane Business plan with active SSO, the experience is different.
Because you created your Dashlane account using your company's SSO credentials, you do not have a Master Password. As a result, if you no longer have access to your company's SSO, you can no longer log in to Dashlane and access the information you stored there, including your personal credentials. Because Dashlane has no control over your company's policies, we recommend contacting your IT administrator, who should warn you before removing you from the plan.
More about Business plans and SSO
If your admin notifies you that your account will be disabled soon, you can export all personal passwords into a CSV file or a DASH file and take them with you. Remember that items forced to your business space and containing your company domain will not be exported from your account, and you cannot recover them once you have been removed from the plan.