This article is for admins of professional plans.
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Dashlane can help you identify Dashlane accounts using your organization's email domain and active in the past 90 days that have never been part of your professional plan.
You first must verify your organization's email domain in Dashlane by setting up SSO or Dark Web Insights.
Verify your organization's domain for Dark Web Insights
Integrate Dashlane with your Identity Provider (IdP) for SSO
If Dashlane identifies any accounts, you'll see a banner in the Users tab of the Admin Console with the number of employees linked to your domain who are outside of your plan. You can dismiss the message or select Download CSV to get a file containing the list of accounts.
If your employee hasn't logged in to their account in the past 90 days, the account won't be listed.
Common questions about the non-plan member list
Will members removed from my Dashlane plan appear on the list of non-plan members?
The CSV includes only those Dashlane accounts using your organization's verified domain that have never been part of your professional plan.
Why can't I see this message in the Admin Console?
You won't receive this message if any one of the following conditions is true:
- Your organization's email domain isn't verified in Dashlane using SSO or Dark Web Insights
- The domain is verified, but no accounts with that domain exist outside of your Dashlane team
- Accounts using the domain that aren't part of your plan haven't been active in the past 90 days
I dismissed the message but didn’t download the CSV. How can I see the banner again?
If the message disappeared because you selected Dismiss, log out and log back into the Admin Console. If Dashlane accounts exist that are using your organization's verified domain and are outside of your plan, the message will appear again in the Users tab.
I have invited all employees on the list to my Dashlane professional plan. Will I see this message again?
The message will go away when all of the Dashlane accounts using your organization's verified domain have been invited to your Dashlane plan or have been inactive for more than 90 days.