Dashlane sends you alerts and notifications to help keep your account and data secure. We offer different types of alerts and notifications depending on your plan. For some alerts and notifications, the admin on your Dashlane professional plan has to set them up.
What alerts and notifications does Dashlane offer?
I received a message in Slack
Dashlane sends you a message in Slack when you have a compromised, weak, or reused password for any login stored in your Dashlane vault. We also refer to these messages as Risk Notifications. You’ll get these notifications only if your organization has turned them on and you're part of an organization with Credential Protection.
Learn more about Risk Notifications
I received a security alert when entering a password
When you're autofilling a password in Dashlane, you might see a label in the Dashlane pop-up that says Compromised, Weak, or Reused:
- Compromised means your password was found in a security breach
- Weak means your password isn't strong enough and can be guessed easily
- Reused means you've used the same password for multiple logins stored in Dashlane
If you autofill the compromised, weak, or reused password, you'll see a security alert with more details. This alert will appear each time you log in until you change to a more secure password.
If you add a new password or update an existing one, we immediately check whether it has been leaked, so you might see your login flagged as compromised even before you save it in your Dashlane vault.
We call these alerts Credential Risk Alerts. They're available only to members of organizations with Credential Protection and appear in browsers with the Dashlane extension installed.
If your organization has turned on Credential Risk Alerts for logged-out users, you'll see these alerts when entering a compromised or weak password, even if you're logged out of Dashlane or don't have a Dashlane account. Ask the admin of your Dashlane plan for more information.
More about Credential Risk Alerts
Set up Credential Risk Alerts for logged-out users
Important: If you use Chrome, we recommend turning off the browser's password alerts to avoid confusion.
Manage password change alerts in Chrome
I received a notification in the Dashlane app
All Dashlane customers get breach notifications and Master Password notifications in their Dashlane app:
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Breach notifications tell you when apps or websites you use experience a security breach that could expose your data. An alert about compromised passwords appears in a pop-up the next time you open Dashlane. Alerts also appear in the Password Health section of your account when you open the Compromised tab.
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Master Password notifications tell you if your Master Password has been found on the dark web using a highly secure process. This process ensures your password isn’t revealed to anyone, including Dashlane.
Customers with paid Dashlane plans can set up general Dark Web Monitoring. Dashlane scans the web for any of your personal information that someone else may have accessed illegally. If your personal information appears on the dark web, your data may have been involved in a breach, and we'll send you an alert in the Dashlane app.
Important: All Dashlane alerts and notifications follow our zero-knowledge principle. We identify logins involved in breaches without ever having access to your passwords or other data stored in your Dashlane account.
Security at Dashlane
Dashlane’s Security Principles & Architecture