Turn off the built-in password manager in your browser

If you often go to the same website, your browser may ask if you want it to remember your username and password.

We don't recommend using Dashlane along with your browser's built-in password manager because this might cause a conflict when trying to autofill your passwords, resulting in the incorrect login information.

To keep this from happening, follow these instructions to turn off your browser's password saving and autofill features.

Once you've imported or entered them into Dashlane, we recommend deleting the passwords from your browser.

Turn off Chrome password management

1. Select the Chrome menu in the toolbar.
2. Select Settings or Preferences.
3. In the Autofill section, select Passwords.
4. Turn off Offer to save passwords and Auto Sign-in.

   

For a good experience, remember to delete your passwords from Chrome once they are in Dashlane. Chrome will no longer automatically log you in, but it will continue to suggest the passwords it has saved.

Delete your passwords from Chrome

In some cases, you might still see the following pop-up under form fields:

If you want to prevent this pop-up from showing, complete these steps:

1. Update your Chrome browser to the latest version (version 90 or above).
2. If the problem persists, select the pop-up, select Yes when prompted, and log in to your Google account.
3. Refresh the page. The pop-up should no longer appear.

You can also access the Passwords settings by typing "chrome://settings/passwords" in the Chrome address bar. You see the following page, where you need to select Show, select Yes when prompted, and log in to your Google account.

Turn off Firefox password management

1. Select the Firefox menu in the toolbar on the top right.
2. Select Settings or Preferences.
3. On the left menu, select Privacy & Security.
4. Under Logins and Passwords, clear all the checkboxes.

   

For a good experience, remember to delete your passwords from Firefox once they are in Dashlane. Firefox will no longer automatically log you in, but it will continue to suggest the passwords it has saved.

Delete your passwords from Firefox

Turn off Safari password management

1. Select the Safari menu in the toolbar.
2. Select Preferences.
3. Select Autofill.
4. Clear all the options, including:
   • Using information from my contacts
   • User names and passwords
   • Credit cards
   • Other forms

   

Turn off Edge password management

1. Select the Edge menu in the toolbar.
2. Select Settings or Preferences.
3. In the Profiles tab that opens, select Passwords.
4. Turn off Offer to save passwords.

   

You can also access the Passwords settings by typing "edge://settings/passwords" in the Edge address bar.