Turn off the built-in password manager in your browser Expand Sections

If you often go to the same website, your browser may ask if you want it to remember your username and password.

We don't recommend using Dashlane along with your browser's built-in password manager. The combination might cause a conflict when trying to autofill your passwords, resulting in incorrect login information.

To avoid a conflict, follow these instructions to turn off your browser's password saving and autofill features.

After you've imported or entered your logins into Dashlane, we recommend that you delete your passwords from your browser.

Dashlane blog: How to delete saved passwords from your browser

Turn off Chrome password management

1. Select the Chrome menu in the toolbar.
2. Select Settings or Preferences.
3. In the Autofill section, select Passwords.
4. Turn off Offer to save passwords and Auto Sign-in.

   

For a good experience, remember to delete your passwords from Chrome after they're in Dashlane. Chrome will no longer automatically log you in, but Chrome will continue to suggest the passwords saved in the browser.

Delete your passwords from Chrome

In some cases, you might still see a pop-up below form fields.

If you want to prevent the pop-up from appearing, complete these steps:

1. Update your Chrome browser to the latest version—version 90 or later.
2. If the problem persists, select the pop-up, select Yes when prompted, and log in to your Google account.
3. Refresh the page. The pop-up no longer appears.

You can also access the Passwords settings by entering "chrome://settings/passwords" in the Chrome address bar. On the next page, select Show, then select Yes when prompted, and log in to your Google account.

Turn off Firefox password management

1. Select the Firefox menu in the toolbar.
2. Select Settings or Preferences.
3. On the left menu, select Privacy & Security.
4. In the Logins and Passwords section, clear all the checkboxes.

   

For a good experience, remember to delete your passwords from Firefox after they're in Dashlane. Firefox will no longer automatically log you in, but Firefox will continue to suggest the passwords saved in the browser.

Delete your passwords from Firefox

Turn off Safari password management

1. In the Safari menu in the browser toolbar, select Preferences or Settings, depending on your macOS version.
2. Select AutoFill in the top menu of the pop-up.
3. Clear the checkboxes for these options:
   • Using information from my contacts
   • Credit cards
   • Other forms

   Make sure the User names and passwords option is selected.

You also need to set up the alternative autofill solution in Safari so that your logins are always detected.

Set up the alternative autofill solution in Safari

Turn off Edge password management

1. Select the Edge menu in the toolbar.
2. Select Settings or Preferences.
3. In the Profiles tab, select Passwords.
4. Turn off Offer to save passwords.

   

You can also access the Passwords settings by entering "edge://settings/passwords" in the Edge address bar.