You can use Dashlane's web app to import passwords previously saved in another Dashlane account, Chrome, Edge, Firefox, or another password manager.
Note: To import passwords in a secure DASH file, you must be running version 6.2047.0 or later of the extension.
In a few easy steps, you can get Dashlane securely auto-filling your passwords and saving you time and effort online. Check out this short video of the experience, followed by the detailed steps.
Contents
- How to import your passwords
- The import didn't work, what do I do?
- Frequently asked questions
- Can I import Safari/Keychain passwords?
- What kinds of data will be imported into Dashlane?
- Does this work in the web view as well?
How to import your passwords
To import your passwords using the web app, you'll complete the following steps.
Step 1: Export your passwords into a DASH or CSV file
When exporting passwords to create a secure backup or import into another Dashlane account, you'll want to export your data into a DASH file, which will securely export all of your Dashlane data, not just the passwords. You'll also be asked to create a password to further protect the DASH file. For detailed steps, see How to export or back up your Dashlane account.
When exporting passwords from Chrome, Edge, Firefox, or another password manager, you'll want to export the data as a readable CSV file and use this template to prepare the file for import into Dashlane. The steps to do so depend on the password manager. We recommend visiting your current password manager's help center to find the most recent instructions. Here are the help articles for some common password managers:
Note: If you can’t export passwords as a CSV from your password manager, you can still add them to the template manually and import them as a CSV.
Step 2: Log in to your account on the web app
Please log in to the web app by clicking https://app.dashlane.com/login or clicking the Dashlane extension in your browser's toolbar. If you go through the extension, you may have to go to the last tab of the extension window and click Open the app.
Step 3: Upload the DASH or CSV file
- In the web app, click the gear icon or My Account and then click Import Passwords. A popup displays allowing you to do one of the following:
- Drag and drop a DASH or CSV file.
- Click browse your computer to locate and select the file.
- Click Upload.
The import should take only a few seconds before you see the imported passwords in your vault.
The import didn't work, what do I do?
Sometimes, the import doesn't work because the CSV file has been formatted incorrectly or is otherwise not readable by Dashlane.
Note: Make sure the CSV file has no spaces before or after the commas.
To make sure the file format is correct, we recommend you download and use this template as a reference for formatting your data or transfer your data into the template file itself.
Again, make sure your data matches the examples in the file and respects the order of the columns. The template is based on the default format used by Chrome and Chromium-based browsers, so it is the best way to make sure the process works.
Frequently asked questions
Can I import Safari/Keychain passwords?
Unfortunately not. As it is currently not possible to export Keychain passwords into a CSV file, Dashlane will not be able to import your Safari passwords.
The best workaround is to install the Dashlane extension in Safari on your macOS computer, make sure it is enabled and working, and then use the Keychain to autofill your information on your websites as you browse the web.
Each time Dashlane detects a successful login, it offers to save the login information in your Dashlane vault. This way, you'll progressively transfer all your most-used Keychain passwords into Dashlane.
What kinds of data will be imported into Dashlane?
When exporting as a CSV file, Dashlane can import the name, the URL, the login, and the password for your credentials. Unfortunately, it does not currently import other types of data such as notes or categories.
When importing a DASH file, all the credential information plus extra items such as notes will be imported successfully.
Does this work in the web view as well?
Yes, it does! Accessing https://app.dashlane.com/login from a browser where the Dashlane extension is not installed will open the web view instead of the web app. The import feature is available there as well. For example, this can be useful if your passwords are stored on your work computer, but you cannot install the Dashlane extension there. You should be able to access the web view from anywhere you need.