You can move your logins and other data to Dashlane from a browser or another password manager in three easy steps.
Step 1: Export your data
You export your data from a browser or password manager to a CSV file. Files exported from password managers contain logins and Secure Notes. Files exported from browsers contain logins only.
Move your logins from one of these password managers:
Move your logins from one of these browsers:
Example from Google Chrome:
Tip: If your data lives somewhere else, place it in a CSV file and format it using our template.
Download our CSV template
Step 2: Import your data to Dashlane
Import your CSV file to Dashlane using the web and Android apps. At this time, you can't import data with a CSV file using the iOS (Apple) or Safari apps.
Import with the web app
- In the My account menu, select Settings and then Import data.
- In Import source, select where you exported your file from or Other CSV, and then select Get started.
- Drag the file from your computer to the space provided, or select browse your computer files to search for the file on your desktop. After you select the file, select Next to preview the file in Dashlane. For Starter, Team, or Business plans, we'll ask you to choose whether to import your data to your Personal or Business Space. Choose a Space and select Next.
- Review the data. You can change whether an item belongs in Logins or Secure Notes or select Do not import. For Starter, Team, or Business plans, you can choose whether an item belongs in your Personal or Business Space.
- When you're ready, select Import items. You'll see a confirmation with the number of imported items.
Import with the Android app
- Select + Add item and then Logins.
- Select Want to import multiple passwords? Then select From a CSV file and Select file.
- Find and select the CSV file on your device. You may need to enter your Master Password or unlock Dashlane with your face or fingerprint.
We may also ask you to identify the data in the CSV file. If so, a Let's match your file pop-up appears. Select Start matching. We'll ask you to identify the data in several examples. For each item, select Website or app, Username or email, Password, or Other. Then select Next.
- Review the data. To not import an item, clear its checkbox. When ready, select Import.
Important: CSV files aren't encrypted, and other people can read them. Delete the CSV file from your device as soon as you finish importing it.
Step 3: Turn off other password managers
To avoid problems with Autofill and other Dashlane features, turn off other password managers you've been using.
Turn off one of these password managers:
Turn off the password manager in one of these browsers:
Example from Google Chrome:
FAQ about importing data
How can I troubleshoot a problem with my import?
If the import isn't working, start by making sure your Dashlane app is up to date.
If updating the app doesn't work or if you receive an error message that says your file was "empty" or "incompatible," try these solutions:
- Make sure the file you're importing is a CSV file. Check for ".csv" at the end of the filename. Or open the file, select Save as, and save the file as a CSV file.
- Check the formatting of your file. Whether you export the file from another source or you use our CSV template, make sure you don't change the headings at the top of the file.
- Check that each entry in the Web address or url column of the file begins with either "http://" or "https://"
What do I do if there are duplicates?
If you notice duplicate logins in your password vault, use the following article for helpful tips.
How do I autofill my data using Dashlane?
Now that you have imported your data, learn all about how to customize your autofill experience.
How do I manage linked websites and subdomains?
You can "link" and use the same username and password for different services that share the same account. With linked websites, you don't need to have separate logins for each website that you use the same login for.
For example, your "apple.com" and "icloud.com" accounts may use the same login.
How do I share my saved items?
You can use Dashlane's secure sharing feature to share one or more logins and Secure Notes with other people who use Dashlane. You can share with one person or multiple people and groups. You can share from your browser or mobile app.