This article is for admins of Dashlane Starter, Team, and Business plans. If you want to move your own data to Dashlane, visit Move your data from LastPass to Dashlane
As an admin of a Starter, Team, or Business plan, you can migrate your organization's logins and other data from LastPass to Dashlane in four steps.
Step 1: Deploy Dashlane to your organization
Use our deployment guide to create a Starter, Team, or Business plan. With this guide, you'll learn how to access the Admin Console, choose security settings, and add and onboard plan members.
Visit our Deployment guide for admins
Step 2: Import data from LastPass into Dashlane
Everyone at your organization who uses LastPass needs to move their own LastPass data to Dashlane. Your plan members can import data directly from LastPass using the Dashlane web app. Direct import is the safest and easiest way to move their data. If they have problems with direct import, they can also export their data from LastPass to a CSV file and then import the file into Dashlane.
Note: Direct import doesn't work for members of LastPass business plans who log in to their LastPass account with Single Sign-On (SSO). If your organization uses SSO to log in to LastPass, ask your plan members to import your LastPass data to Dashlane from a downloaded CSV
Import data directly from LastPass
Your plan members can follow these steps to import their data directly using the Dashlane web app.
- In the Dashlane web app, Select the My account menu. Then select Settings and Import data.
- For Import source, select LastPass.
- Select Directly from LastPass and then Go to LastPass.
- On the LastPass login page that opens, enter your LastPass username and password and select Log in. You'll see a pop-up that says Moving data to Dashlane, and then you'll be redirected back to the Dashlane app.
- In Dashlane, enter your LastPass login details again, and select Unlock data. Choose whether you import your data to your Personal or Business Space, and then select Next.
- Preview your import. You can change whether Dashlane imports an item as a login, Secure Note, or payment method. Choose whether specific items go to your Personal or Business Space.
Note: If the admin of a Dashlane Starter, Team, or Business plan has turned on Smart Space Management, business items are imported to the Business Space. Plan members can choose whether to import non-business items to the Business or Personal Space.
More about Smart Space Management - Select Import items. You'll see a confirmation with the number of items imported.
The import will include logins, Secure Notes, and payment methods. Information that we weren't able to import to a specific field will appear in the Note section of logins or the content of the Secure Note. LastPass folders become Dashlane collections.
Organize your Dashlane vault with collections
Import LastPass data from a downloaded CSV
Your plan members can export their data from LastPass to a CSV file and then import the file to Dashlane. They can export CSV files using the LastPass browser extension but not the LastPass mobile app. If they have problems exporting from LastPass, ask them to contact LastPass support.
Steps to export your data from LastPass
Contact LastPass support
After exporting their data, your plan members can import the CSV file to Dashlane using the web app or Android app but not the iOS (Apple) or Safari apps.
Import a LastPass CSV file with the web app
- In the Dashlane web app, select the My account menu. Then select Settings and Import data.
- For Import source, select LastPass.
- Select From a downloaded CSV and then Get Started.
- Drag your LastPass CSV file to the app or select browse your computer files to search for it, and then select Next. Choose whether you import your data to your Personal or Business Space, and then select Next.
- Preview your import. You can change whether Dashlane imports an item as a login, Secure Note, or payment method. Choose whether specific items go to your Personal or Business Space.
Note: If the admin of a Dashlane Starter, Team, or Business plan has turned on Smart Space Management, business items are imported to the Business Space. Plan members can choose whether to import non-business items to the Business or Personal Space.
More about Smart Space Management - Select Import items. You'll see a confirmation with the number of items imported.
The import will include logins, Secure Notes, and payment methods. Information that we weren't able to import to a specific field will appear in the Note section of logins or the content of the Secure Note. LastPass folders become Dashlane collections.
Organize your Dashlane vault with collections
Import a LastPass CSV file with the Android app
Your plan members can follow these steps to import their data using the Dashlane Android app.
- Select + Add new, Logins, and then Want to import multiple logins?
- Select From another password manager and then Select file.
- Select the LastPass CSV file that you exported and select Import.
Note: If the admin of a Dashlane Starter, Team, or Business plan has turned on Smart Space Management, business items are imported to the Business Space. Plan members can choose whether to import non-business items to the Business or Personal Space.
More about Smart Space Management
The import will include logins, Secure Notes, and payment methods. Information that we weren't able to import to a specific field will appear in the Note section of logins or the content of the Secure Note. LastPass folders become Dashlane custom categories.
Organize your Dashlane vault with custom categories
Important: CSV files aren't encrypted, and others can read them. If your plan members use a CSV file, ask them to delete the file from their device after importing their data.
If your plan members have problems importing their data to Dashlane, ask them to check out our troubleshooting section at the end of this article.
Solve problems with your data import
Step 3: Recreate your sharing settings
After your members import their data into Dashlane, you can recreate any data sharing or group sharing you had in LastPass.
Create groups during deployment
More about creating and managing sharing groups
More about managing your logins in Dashlane
Step 4: Uninstall LastPass
After all your organization's data and settings have been moved to Dashlane, ask your plan members to uninstall any LastPass apps. Otherwise, they might have problems using Autofill and other Dashlane features.
Uninstall the LastPass browser extension and desktop app
Delete your LastPass account
Solve problems with your LastPass data import
I'm having problems with direct import. What do I do?
If you see an error message during direct import, select Try again and make sure you're using the correct LastPass account and password. You should see your LastPass data when you log in.
You should also make sure your Dashlane app is up to date.
If you're still seeing an error message or having other problems with direct import, select Import from CSV and try our other import method. Download a CSV file of your LastPass data and import the file to Dashlane.
I'm having problems importing my LastPass data to Dashlane from a downloaded CSV file. What do I do?
If your import takes too long, split the data into multiple CSVs and import it in smaller batches.
If the import isn't working at all, follow these troubleshooting steps:
- Make sure your Dashlane app is up to date.
Update your Dashlane app - Make sure the file you're importing is a CSV file. Check for ".csv" at the end of the filename. Or open the file, select Save as, and save the file as a CSV file.
- Check that each entry in the Web address or url column of the file begins with either "http://" or "https://"
Example: "https://www.website.com/"
If none of these steps solve your problem, you can change the file you export from LastPass to fit Dashlane's CSV template and then import the template.
- Download our CSV template
- Export your LastPass CSV.
Example of a CSV export from LastPass:
- Paste each column from the LastPass CSV into the matching column of the Dashlane CSV template.
Put "Login," "Secure Note," "Bank Account," or "Credit Card" for all rows in the Type column. Put extra columns from the LastPass CSV after the totp column in the Dashlane CSV template. The information from extra columns will appear in the Note section of logins or the content of the Secure Note.
Example of a Dashlane CSV template after pasting in LastPass data:
- Import the CSV file to Dashlane as this article describes. But select Other CSV instead of LastPass as an import source.
Import your data to Dashlane
The import worked, but I don't see all my data. Where did it go?
If you don't see all your data for a specific item, check the Note section of each login and the content of each Secure Note.
Other password managers have their own ways of storing and organizing your data that we can't control. They can add, remove, and rename fields without our knowing. While we aim to import all your information to Dashlane, we might not be able to import everything to the perfect place for each item.
To make sure none of your information is lost, we put everything that we can't match to a specific field in the Note section of your logins or the content of your Secure Notes.
What do I do if there are duplicates after I import my data to Dashlane?
If you notice duplicate logins in your password vault, use the following article for helpful tips.
Want to help your plan members keep their accounts secure? Share our blog on the importance of password security